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Fremont Toyota - Service Center

Fremont, CA

4.6
3,764 Reviews
Call Service Center (510) 252-5550

3,764 Reviews of Fremont Toyota - Service Center

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April 02, 2023

Had catalytic converter replaced which was done correctly. But the exhaust tailpipe was not put back correctly. Had to bring it back again. More

by TKMARSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micky Gastrock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future. Please reach out to our General Manager, Mark Hashimi, at mhashimi@fremonttoyota.com if you would like to discuss this further.

April 01, 2023

This is our sixth purchase from Fremont Toyota and our overall experience fantastic Ken Costa. More

by LMS42012
Recommend Dealer
Yes
Employees Worked With
Ken Costa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Taguinod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Costa Sold us our 2023 Toyota Tacoma Trucks Double Cab SR5 4WD
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Apr 03, 2023 -

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

March 31, 2023

This is the first time I'm not satisfied with the work done. Waited to long More

by TOEKNEE.SALCEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Fremont Toyota responded

We're truly sorry to see that we did not fully meet your expectations. We hope that in the future we can change that. Thank you for your business!

March 31, 2023

No additional comments. I appreciate all the excellent help and service I have received so far at Fremont Toyota. More

by FORTE_AEGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Fremont Toyota responded

Thank you so much for your positive feedback! We're glad that you had a good experience with our team at Fremont Toyota. Please don't hesitate to reach out to us if there is anything else we can do for you!

March 30, 2023

The whole experience was wonderful==especially working with Maria. She kept me up to date on what I needed. More

by J.KADOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Fremont Toyota responded

Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Fremont Toyota.

March 30, 2023

Excellent service and knowledgable staff. Micky was very helpful with the whole process and got me in and out super fast. Will definitely be coming back. More

by iflo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you with great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

March 30, 2023

The service was excellent. The Service Manager communicated expectations of service and recommended frequency of maintenance. More

by LEONARDPAULKAMARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Fremont Toyota responded

Thank you for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Fremont Toyota! Please let us know if there is anything else we can do for you!

March 29, 2023

Awesome…Love-it there! Staffs are very friendly & kinds. I love that they give recommendations & advices to keep our cars healthy. More

by MSSAKATA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your recent experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

March 29, 2023

I received a coupon deal from my dealership for an oil change and inspection. I dropped my car off earlier than my appointment time, was checked in and left within a very few minutes. I was very surprise More

by DEBBIESF523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

March 29, 2023

Informative, and friendly service. Maria is a great service advisor. I will definitely come back. More

by VRaider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! Thank you for your business and we look forward to seeing you back again next time!

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