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Fremont Toyota - Service Center

Fremont, CA

4.6
3,766 Reviews

3,766 Reviews of Fremont Toyota - Service Center

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March 29, 2023

I received a coupon deal from my dealership for an oil change and inspection. I dropped my car off earlier than my appointment time, was checked in and left within a very few minutes. I was very surprise More

by DEBBIESF523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

March 29, 2023

Informative, and friendly service. Maria is a great service advisor. I will definitely come back. More

by VRaider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! Thank you for your business and we look forward to seeing you back again next time!

March 28, 2023

I was in and out & it didn’t take long at all they were awesome More

by KADIJAHSMITH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Fremont Toyota responded

Thank you for taking the time to leave us this review! We're glad everything was done quickly and to your satisfaction. Please don't hesitate to reach out to us if there is anything else we can do for you!

March 28, 2023

Service advisor Steve Sako is very helpful and knowledgeable. Nice experience. Will come back again More

by chandersingh35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Fremont Toyota responded

Thank you so much for the glowing review! We're glad that you found our staff knowledgeable and helpful during your visit to Fremont Toyota. We're looking forward to your next visit!

March 25, 2023

Employees: Please treat ERVIN and SARA to a nice lunch or something because they're amazing employees. They've shown 5 Star service every time I interact with them. I live near the Steven's Creek Toyota More

by K.LANUZA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you for taking the time out of your day to leave us such a kind review! We at Fremont Toyota are truly thankful for every piece of feedback we receive from our customers, and your review is no different. We've loved working with you, and we look forward to serving you again in the future. Thanks!

March 25, 2023

Excellent services very professional ,and i will recommend Toyota Fremont to my friends and Family More

by carcollins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Fremont Toyota! It's great to hear how much you enjoyed working with our team. Thanks for stopping in, and we look forward to seeing you again next time!

March 24, 2023

Oil maintenance required message kept popping even after the service. Receipt said “set tire pressure to 33” , my actual tire pressure still was 36-36-38-37 More

by PAUMIL.BSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fahim Ahmad, Belal Najibyar
Mar 24, 2023 -

Fremont Toyota responded

Thank you for letting us know how your recent service experience with Fremont Toyota went. It is very disappointing to read the details of your review as this simply does not match our goals for the level of customer service we seek to provide. We’d like the opportunity to speak with you further on this matter to find a mutually beneficial solution and hopefully win back your confidence in our business. When you have a moment, please reach out to the General Manager, Mark Hashimi, at mhashimi@fremonttoyota.com. Thank you for your patronage to our dealership and we look forward to hearing from you soon.

March 24, 2023

On time and very quick. Explain well for what I need next services. Very friendly. More

by NORIFUNAKOSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you for the five-star review! We're so glad that you enjoyed your time with us at Fremont Toyota, and we look forward to serving you again in the future!

March 24, 2023

Since Micky has been out service rep he has always taken care of us and keeps us informed. He explains our options and gives us his opinion with the current scenario to assist with our decision. More

by EH & JK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Thank you so much for taking the time to leave this review of your experience at Fremont Toyota. We're sincerely thankful for not just your patronage, but also your praise. We look forward to working with you again in the future!

March 24, 2023

Some time taking little long evitar it okay a do wait time longer Spanish speaking not doing well More

by MENJIVARLUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Fremont Toyota responded

Our team at Fremont Toyota appreciates your review of your recent experience with us! We can't wait to see you again. Have a great day!

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