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Fremont Toyota - Service Center

Fremont, CA

4.6
3,747 Reviews

3,747 Reviews of Fremont Toyota - Service Center

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April 19, 2021

Service advisor Ramiro provided an excellent service. He's friendly and honest. I'd see him again when I need my car service in the future. More

by MICHNGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Apr 20, 2021 -

Fremont Toyota responded

Thank you for the 4+ star rating and your shout-out to Ramiro! We look forward to providing additional car services to you in the future.

April 19, 2021

I brought e RAV4 that I purchased from your dealership for an issue that I reported few times in the past. The issue that I had complained about was that the brakes were making a squealing noise in the m More

by CHIVAS.PM
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Taregh Davar, Jason Terada
May 03, 2021 -

Fremont Toyota responded

Thank you for taking the time to let us know about your recent experience at Fremont Toyota. We understand your frustration with your car brake issues and we are looking into the details of your visit. It's our goal to provide the best experience possible for all our customers and your feedback will help us improve. We want to make sure we personally address your concerns and answer any ongoing questions that you may have for us. At your convenience, please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

April 19, 2021

Mickey from service department did a wonderful job. He took the time to inspect any concerns I had on at the time. Every concern I had on my vehicle was checked. More

by CorollaIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Apr 20, 2021 -

Fremont Toyota responded

Thank you for the 5-star rating and your shout-out to Mickey! We look forward to working with you in the future.

April 16, 2021

Overall It was pleasant and awesome experience. Raza is very friendly and professional staff. I was very happy to work with him. He helped me to get great deal. More

by SYED.SIKKANDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAZA
Apr 19, 2021 -

Fremont Toyota responded

We are thrilled to hear that you had such a great experience with us!

April 16, 2021

It was a very good experience. Raza bother helped me get good service for my car thanks toyota.i will recommend toyota everyone .thanks .bye. More

by VVWAR5338
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najib Razawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Fremont Toyota responded

Thank you for the kind words and recommendations!

April 12, 2021

Friendly & quick service. Very helpful & knowledgeable associate. Clean & inviting waiting lounge. However, would have preferred better discount as a loyal TOYOTA customer. Does Fremont Toyota have a dis More

by MAYURSHAH1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick O' Brian
Apr 13, 2021 -

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Please feel free to give us a call with any questions regarding discounts and we'll be happy to help in any way we can! We value your business and hope you come back soon!

April 12, 2021

It’s an excellent work in the last time I visited Fremont Toyota Dealer. I appreciate the work they had done to my car. Thanks. More

by tigerpaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Sako
Apr 13, 2021 -

Fremont Toyota responded

Thanks for taking the time to let us know how we are doing! We are glad that your service was excellent! Feel free to stop back in if there's ever anything else you need from us!

April 12, 2021

Pat was extremely helpful and punctual. I was a little frustrated that no courtesy shuttle was provided then tried to charge me $50 plus dollars for a couple of hrs to rent a car but overall the staff was More

by MELISSA09ANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He said his name was pat and he was very nice and quick
Apr 13, 2021 -

Fremont Toyota responded

Thank you for sharing your experience with us! We're happy to hear that Pat was helpful and your feedback helps us to better our services. Next time we hope to make your experience with us even more enjoyable!

April 12, 2021

Fremont Toyota is a efficient that produces a very positive view from the customer. The personnel are very attentive and positive. Erwin, the service rep that was working with me was extremely court More

by YSHIRABA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erwin
Apr 13, 2021 -

Fremont Toyota responded

Thank you for telling us how we are doing! We are delighted to hear that Erwin helped in giving you such a great service experience with us! We want every customer to feel comfortable and informed at every step of the service process. We appreciate your business and look forward to seeing you on your next visit!

April 09, 2021

took me 3 trips to switch my recalled airbags, 1 visor, and fan control switch. i called for appts but i get there, no appt?!?! More

by RMARKMAZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick O’Brien
Apr 13, 2021 -

Fremont Toyota responded

Thank you for taking the time to let us know about your recent experience at Fremont Toyota. We’re sorry to learn that you were disappointed in how your service was handled and communicated. We’d like to speak with you to work towards an appropriate resolution, at your convenience please reach out to our General Manager Mark Hashimi at markhashimi@fremonttoyota.com.

Apr 15, 2021 -

RMARKMAZO responded

i will be coming in AGAIN because there is a clicking noise under the dash whenever i turn on the fan. yes this was present ever since i picked it up after finally getting the fan control fixed.

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