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Fremont Toyota - Service Center

Fremont, CA

4.6
3,772 Reviews

3,772 Reviews of Fremont Toyota - Service Center

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October 15, 2020

Wish the a/c was checked for leaks since it was fixed under warranty last time but I purchased 10 year extended warranty from Toyota corporate so we have peace of mind. We bought suv brand new cash 2017 More

by HAROLDVIADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Orozko wonderful person
Oct 16, 2020 -

Fremont Toyota responded

Thank you so much for your review! We appreciate your feedback and will use this to continue to better our service and to make your next visit even better! We appreciate your business and look forward to seeing you again!

October 13, 2020

Quick and efficient service and very a nice experience. Will be back soon please keep it up all the best and do it again same way More

by CHETAN.SALIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro
Oct 14, 2020 -

Fremont Toyota responded

Thank you for the 5-star review! If there is anything more we can do for you, please let us know! We look forward to working with you again in the future.

October 12, 2020

Belal is extremely professional and took care of everything very quick. He gave me a lot of information and left the decision up to me. Belal is passionate and helpful when I was looking for specifi More

by AMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Najib Razawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Fremont Toyota responded

That's awesome. Thank you for providing this fantastic feedback on Belal. We are so glad that he provided service that was professional, passionate, and helpful, and we'll be sure to share these kind words with him and management. Thank you for choosing Fremont Toyota, and we hope you feel free to reach out to Belal and our offices for any future vehicle services or questions.

October 12, 2020

Went in for just an oil and filter change. Even had a coupon for the work that states $44.95. Came back for the car 2 hours later and the dealer took it upon themselves to do $300 of additional UNAUTHOR More

by GPSMAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None / can't remember
Oct 16, 2020 -

Fremont Toyota responded

Thank you for sharing your feedback with us. Please know that we strive for the utmost transparency when it comes to our services, so it’s disappointing to hear your concerns regarding the referenced service experience. We would like to further discuss this matter with you to help us fully understand what happened and how we can best address your concerns. At your convenience, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

October 12, 2020

The check-in and service were very good, even got my very dirty vehicle washed! Mr. Orozco was excellent, very enjoyable to work with. My only complaint is that after the air bag recall was completed the More

by dacesmith54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Oct 13, 2020 -

Fremont Toyota responded

Thank you for providing this valued feedback and rating of Ramiro and Fremont Toyota. We are glad to hear your visit was accompanied by good service and an enjoyable car wash. We'll be sure to share this feedback with Ramiro. Please feel free to contact our offices for any questions or concerns, like the noise from the dash, so that we can look do our best to resolve the issue.

October 12, 2020

Romero was very nice and professional and took care of everything very quick. He gave lots of info while no pressure to buy any extra items that in fact encouraged me to trust them. Thank you. More

by REZA_ARANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romero, Service department.
Oct 13, 2020 -

Fremont Toyota responded

That's awesome and so is Ramiro. We'll be sure to pass along this awesome feedback to him and management. Thank you for choosing Fremont Toyota sand congratulations on your purchase. Please feel free to reach out to our offices for any future services or questions. Thank you.

October 10, 2020

Keep up the good work next time I hope I won’t be waiting for more than 3 hrs. Just for a change oil job!!! Thank you! More

by TITO76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 12, 2020 -

Fremont Toyota responded

Thank you for sharing your feedback with our team, Tito. We look forward to working with you again and trying to provide you with a 5-star worthy experience. Have a great day!

October 07, 2020

i had my rear car tire replaced and check as i had a flat tire. Mickey was an associate manager showed me what love, care and respect was at my visit. don't forget to pass my compliment to the staff who f More

by HAVERY8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey
Oct 07, 2020 -

Fremont Toyota responded

Thank you for the review! It's great to hear how much you enjoyed your service visit and the manner in which we werer able to address your tire issue. We will be sure to pass on your kind words to Mickey and the rest of our team. We hope to work with you again!

October 05, 2020

I really liked the service provided by Toyota and especially Mr. Khan. He explained the process well and arranged ride back home foe me. It was a good experience. More

by bsbinda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reza Khan
Oct 06, 2020 -

Fremont Toyota responded

Thanks for the wonderful feedback! We’re happy to hear that our service team took great care of you! Mr. Khan will appreciate the shout out. Let us know how we can help with any future car or service needs you may have!

October 05, 2020

Steve Has been by service manager from the beginning and I always insist to get his appointment. He was amazing and I thank him for all the detailed service and recommendations. More

by NIDHEESHP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Oct 06, 2020 -

Fremont Toyota responded

Thanks for reviewing us and rating us 5 stars! We are delighted to hear that Steve helped in giving you such a great service experience with us! Thanks for stopping in and we look forward to seeing you again next time!

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