Fremont Toyota - Service Center

Previous experiences have not been pleasant. Have voiced that out with no follow-up. I don't really have an option not to bring my vehicle to fremont toyota, so I have to take it there out of co Have voiced that out with no follow-up. I don't really have an option not to bring my vehicle to fremont toyota, so I have to take it there out of convenience. More

Did the night owl drop off without hassle. Yvonne took care of me. Excellent customer service. Yvonne took care of me. Excellent customer service. More

My service advisor (Pat I believe? ) was the very best! He showed great care and superb customer service. Best in the business. ) was the very best! He showed great care and superb customer service. Best in the business. More

Im alfred. Excellent customer service very nice person 👍 👌 fast service on time good responding great Excellent customer service very nice person 👍 👌 fast service on time good responding great More

Nice person good job 👏 thanks I will back soon maria working hard y muy amable muchas gracias working hard y muy amable muchas gracias More

Great and great, fantastic Super Lovely Perfect Loyal Nice Service Good One of the help guys was not good Loyal Nice Service Good One of the help guys was not good More

It was great to work with Micky. The service was done on time and communication was excellent. The service was done on time and communication was excellent. More

I brought my car in Thursday. Nick recommended replacing a wheel, but the wheel needed to be ordered. I was told I would be called when the part arrives. I received a call on Frid Nick recommended replacing a wheel, but the wheel needed to be ordered. I was told I would be called when the part arrives. I received a call on Friday asking to schedule service, supposedly a routine courtesy call, and the person I spoke with knew nothing about the wheel. Frustrated and confused, I scheduled an appointment for Saturday to figure out what’s going on. Nick called me on Saturday before my appointment, informing me the wheel was ordered but has not arrived yet. He told me he would update me Monday, so I cancelled my Saturday appointment. No one called Monday. I called in Tuesday, wheel had arrived, so I brought my car in for service. No one called me once service was finished. I called Wednesday morning to find out service was completed. Overall, I was very disappointed by the poor communication and felt I had to call for updates. The more frustrating part is I’ve been getting hammer calls from the dealership after the service to check on how things went, which feels very unnecessary. The dealership needs to improve their communication when it matters. More

Convenient location, friendly people, good service but sometimes very busy and it can take longer for service to be completed. sometimes very busy and it can take longer for service to be completed. More

Dealership has always quickly connected me to the correct department and recommended services that suited my cars' needs/repair. Service is always prompt and eta wait times are accurate. department and recommended services that suited my cars' needs/repair. Service is always prompt and eta wait times are accurate. More