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Fremont Toyota - Service Center

Fremont, CA

4.6
3,616 Reviews

3,616 Reviews of Fremont Toyota - Service Center

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October 29, 2019

Maintenance and recall Excellent service and very friendly and they have done very fast and I was very happy with the service and will definitely go here back in this dealer More

by BESEBRAHIMI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Oct 30, 2019 -

Fremont Toyota responded

Thank you so much for taking the time to share your feedback with us! We're glad to hear you were treated to a firendly and fast, 5-star caliber experience. We look forward to working with you again!

October 25, 2019

Slow service I’ve been coming for service for years, but lately, it takes too long. I waited for 4 hours for a small service. The prior visit was something similar More

by LCALLADO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Orozco in service
Oct 28, 2019 -

Fremont Toyota responded

We appreciate your honest feedback! While we're glad to hear you enjoy the work that Ramiro is able to provide, we're disappointed to hear that you haven't been happy with the wait time in recent visits. Please know that your comments will be sent to the proper manager. Thank you and we hope for the opportunity to provide you with an improved experience during your next visit!

October 23, 2019

Great service The Service Rep - Mark was efficient and knowledgeable, friendly ,quick and fast service and t’s just crowded on the vicinity service area and it’s so More

by JEVI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Cruz
Oct 24, 2019 -

Fremont Toyota responded

Thank you for sharing your feedback with us! It's great to hear Mark was able to be efficient, knowledgeable and friendly during your service experience. He will be glad that you thgought so highly of the service he was able to provide. Please let us know if you need any additional assistance.

October 23, 2019

Mark was superb! Ok was good. Although I did see several sales personnel exhibiting odd behavior. There was this one guy who was popping a zit on his face by the rest More

by NINO.LACAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark moth
Oct 24, 2019 -

Fremont Toyota responded

We appreciate the review, Nino. Please let us know if there is anything we can do to make your next visit with us go from good to great! Thank you!

October 22, 2019

Fast / on-time / great communication I've definitely had my bad moments at the service center here, but I discovered the go-to most excellent service manager: Mark Muth. This fellow alwa More

by KENNY_LAU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Muth
Oct 23, 2019 -

Fremont Toyota responded

Thank you so much for sharing feedback from your visit with Mark, Kenny! We're glad to hear that you trust him with your service needs and are continually impressed by his work. He will very much enjoy your kind comments. We look forward to working with you again!

October 22, 2019

All because of Steve I’ve had my displeasures with Fremont Toyota in the past but never any dissatisfaction when Steve Sako handles my service request! He is the reason I More

by TPADILLA0626
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Sako
Oct 23, 2019 -

Fremont Toyota responded

We certainly appreciate you taking the time to leave us a review! It's great to hear that you enjoy working with Steve and that he's been able to provide you with 5-star service experiences. Thank you!

October 21, 2019

shop is incompetent Left and had to return with engine light on. Mechanic left stem without internal unit tightened and new tire was letting air out and they did not plca More

by MARKOLIVER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark MuTT
Oct 22, 2019 -

Fremont Toyota responded

While we really appreciate your feedback, we’re disappointed to hear that you’re losing faith in our service team. We would appreciate an opportunity to learn more about your visit and work to best address your concerns. Please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com. Thank you and we hope to earn back your trust!

October 21, 2019

Fast service Good service . I’ve just waited an hour to get my service done. Everything was explained to me what was done to my car and remind me on my next visit. More

by CHRISMARI1102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Oct 22, 2019 -

Fremont Toyota responded

Thank you for the review, Chris. We're glad you enjoyed the informative, quality nature of your service experience. We look forward to working with you again!

October 19, 2019

Great service Friendly and reliable . I’ll be coming back for future visits. I highly recommend this dealership/service shop. Service advisor was friendly, honest More

by LEABALATBAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael ( service advisor)
Oct 21, 2019 -

Fremont Toyota responded

Thank you for the review and recommendation for our team! We're glad to hear Michael was able to provide you with a friendly and reliable experience. We look forward to helping you with your future automotive needs.

October 16, 2019

Los empleados me trataron muy bien. Mi cita era a las 8:30 pero les tomo un poco en atenderme, pero siempre me decian que enseguida estaban conmigo que estaban algo ocupados y si yo mire More

by ANGELICAMELO1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 18, 2019 -

Fremont Toyota responded

¡Muchas gracias por sus comentarios honestos, Angelica! ¡Estamos felices de que haya tenido una excelente experiencia de compra con Michael! Esperamos verte de nuevo.

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