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Fremont Toyota - Service Center

Fremont, CA

4.6
3,617 Reviews

3,617 Reviews of Fremont Toyota - Service Center

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October 10, 2019

High price for oil change! Very expensive oil change and long wait. Definitely, I'll look for another dealer. They charged me $287.00 and then put on the paper that I was requ More

by NICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patton Kelly, Fahim Ahmad
Oct 11, 2019 -

Fremont Toyota responded

We appreciate your feedback, Nick. We regret to hear that you were unsatisfied with your service experience based on the wait time and the involved pricing. If you have any questions or additional concerns, please reach out to our General Manager, Mark Hashimi, at markhashimi@fremonttoyota.com.

October 07, 2019

Excellent customer service Michael clearly explained the things that need to be done on the car and offered me a good price.The car was ready in a very reasonable time frame and More

by SURFPRASANNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MICHAEL PADGET
Oct 08, 2019 -

Fremont Toyota responded

We appreciate you sharing feedback from your recent service experience with Michael! We're glad he was able to offer a smooth service visit highlighted by clear explanations and timely completion. Please let us know if you need any additional help - thank you!

October 07, 2019

Awesome Service Paid a visit to Fremont Toyota on a broken part. Pat was helping me. He was extremely helpful and all works done professionally. When Pat was unavaila More

by VISHU.MAKKENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasmine Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2019 -

Fremont Toyota responded

Thank you for review, Makkena! Pat will be very happy to hear you enjoyed the help and professionalism he was able to provide during your recent visit with our team. We appreciate you choosing to work with us and hope for an opportunity to help you with your future automotive needs!

October 06, 2019

Annual Maintenance Michael Padgett was friendly, professional, and honest. I arrived without an appointment on a Saturday mid-morning and he told me that it would take More

by NFUGFUGOSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Padgett
Dec 31, 2019 -

Fremont Toyota responded

Thank you for taking the time to tell us about your wonderful experience! We're so happy to hear that Michael was able to make your visit positive and leave you with confidence. We look forward to working with you again!

October 04, 2019

Service Visit 10/1/19Tues For tire inspection Tire pressure was low. Pat O'Brien was very professional. He had my car inspected promptly. I did not have to wait too long in waiting room. Thank More

by SHEELA.RAJGURU
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien, Service Adviser
Oct 04, 2019 -

Fremont Toyota responded

Thank you for the review, Sheela. We're glad Pat and our team were able to help resolve your issue in prompt manner. Please let us know if you need any additional help!

October 04, 2019

Very satisfied Ramiro Orozco was very accommodating. He processed paperwork very punctually, called for my Lyft home, called to report that the car was ready for pi More

by reginaklim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
Oct 04, 2019 -

Fremont Toyota responded

Thank you for taking the time to leave us a review for your experience with Ramiro, Regina! It's awesome to hear that he was able to exceed your expectations and provide your with a pleasant experience. We hope for the opportunity to work with you again!

October 04, 2019

Service advisor Josh My Service advisor Josh Choy was very helpful. He helped me to book the correct service for my RAV4 and called me back when I had more questions. Frem More

by MAKFASTPITCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Choy
Oct 09, 2019 -

Fremont Toyota responded

Thank you for the kind feedback. We appreciate you coming in to have your vehicle serviced with us. It is our goal to make sure you are always in control and aware of any work currently being done and what may need to be done in the future while keeping you educated on everything going on. We look forward to seeing you again during your next appointment.

October 03, 2019

Pat O'Brien excellent service advisor. I took my 91 year old Mother and her 2017 Camry to this Toyota Dealership and our Service Advisor was excellent. He had the car ready at the ETC (est More

by ToyotaRocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Pat O'Brien
Oct 04, 2019 -

Fremont Toyota responded

Thank you for this awesome review. We couldn't agree more - the service advisor definitely does make the difference with any and all service experiences. Fortunately, the Fremont Toyota team has a number of people like Pat that are extremely knowledgeable and able to make the experience as pleasant as can be. We hope to help you and your mother with an future service needs.

October 02, 2019

Replace the flat tire I would like to express my appreciated to Fremont TOYOTA Muth,Markra to help me replace my flat tire on 9/30. It's very impressive experience. More

by AT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Muth,Markra
Oct 04, 2019 -

Fremont Toyota responded

Thank you so much for your kind review and we are glad we could help you out with your tire. It was great to see you, and if you need anything else, we would love to help you again. We hope you have a nice day!

October 02, 2019

Top notch, first rate. Everyone is polite, prompt, helpful and informative. Appointments are kept on time and estimates of time to complete service are accurate. Sara Tello, More

by DR.EYENERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Tello
Oct 04, 2019 -

Fremont Toyota responded

Four things we love to hear and we are thrilled you felt we provided all of them to you. Thank you so much for bringing your vehicle to our service team. It was absolutely great to see you, and if you have any more questions or need anything else, we would love for you to visit again. We hope you have a wonderful week!

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