3,617 Reviews of Fremont Toyota - Service Center
The place is nice and clean with friendly staff Came here for an oil change and was served by Adrian Cruz. Adrian was fantastic and very helpful. I look forward using his services in the future. here for an oil change and was served by Adrian Cruz. Adrian was fantastic and very helpful. I look forward using his services in the future. More
Car was not ready at 2:30pm as promised and no call for updates for pickup time. It would have been nice to get a call instead of leaving me waiting. I had to call to find out what the new pickup time wo updates for pickup time. It would have been nice to get a call instead of leaving me waiting. I had to call to find out what the new pickup time would be. When dropped off I did specify I needed the car to be at my next appointment at 5pm. Car was dropped off at 11am and pickup was 4:30pm, barely got to my appointment on time. More
Adrian, the service advisor talked to fast, mumbled his words, complained to me about another customer. I waited over 30 minutes to be checked in. He never called to say my car was ready. I dropped it off words, complained to me about another customer. I waited over 30 minutes to be checked in. He never called to say my car was ready. I dropped it off at 9:30. I called at 3:30 and a woman told me it was done and to come down. I got there at 4:00, no Adrian no paperwork done. Multiple people looked for him 30 minutes later he showed up did the paperwork. He wasted so much of my time that day. I will never use him as a service advisor again. I dropped my car off for an oil change and because my husband and I have both noticed it accelerates when making right turns. This does happen intermittently. The paperwork says they took it for a test drive but couldn't duplicate it. The mileage in on my car was 15048. The mileage out on my car was 15048. The same mileage. They didn't try very hard to duplicate it. More
Maria es the best! !!! If Maria not at Toyota I’m not going . The room for waiting is great with the coffee maker. !!! If Maria not at Toyota I’m not going . The room for waiting is great with the coffee maker. More
María was super helpful, efficient and informative about what my car was needed during this routine check-up. I’ll be coming back. what my car was needed during this routine check-up. I’ll be coming back. More
Very nice and no hassle experience. Just wish that any small issues could be fixed along with service . Just wish that any small issues could be fixed along with service . More
As I drove in I was greeted and asked how I could be served. This was a great first impression. He the called my service technician who also greeted me and asked how I could be served today. Maria is served. This was a great first impression. He the called my service technician who also greeted me and asked how I could be served today. Maria is always a pleasure to see when I come here because she provides excellent customer service. She made sure that I was comfortable in the customer lounge and stated that she would let me know when my car was done. It didn’t take more than 45 minutes and I was back on the road. Service like this is why I love that I purchased a Toyota. Maria would be a great representative for one of Fremont Toyota’s tv commercials. More
Always excellent work. Appreciated the Lyft ride home while car was worked on. I would suggest giving a good wash of cars before picking up. Appreciated the Lyft ride home while car was worked on. I would suggest giving a good wash of cars before picking up. More