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Fremont Toyota - Service Center

Fremont, CA

4.6
3,741 Reviews

3,741 Reviews of Fremont Toyota - Service Center

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November 16, 2024

Service center needs to check their work before release the car to customer. Oil spots were on driver seat when release car to customer. More

by lkl6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Stravers
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Dealership is very helpful and on time with things. Yvonne helped a lot and made the process easy. More

by Laritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne
November 16, 2024

Pat O’Brien is awesome and always helpful. I look forward to my service appointments knowing he is my advisor. More

by asifiwasif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Good service. But I have waited 3 hours instead of 2 for a regular maintenance service. Don't you guys wash car anymore? More

by ccheng111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramiro Orozco
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

It made me wait more than 2 and a half hour and I need to find my car to see the maintenance is done or not. More

by tparng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the name.
November 16, 2024

I am their customer for 5 years how ever I live in Dublin but still I commuter the traffic to go to fremont Toyota dealer service department for my cars service and I am happy from them. Specially Mr.Bilal More

by ROHULLAHFAIZI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bilal Najibyar
November 16, 2024

Fremont TOYOTA has the best service across the whole bay area and my favorite all time More

by ajmalpopalzai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And Evan, is my favorite service manager she's amazing
November 16, 2024

Try to rip you off. Wrote in the comments “has scratches & dings”. I asked about this and one of the service guys said “its because we have to put something “. They’re t More

by Jocelynsong4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Phil Stravers
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

The low tire pressure light was on when I purchased the car certified used, it was handed over to me with this issue. Yet, when I brought it for service after attempting to add air several times, the servi More

by onegal501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat O'Brien
4.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Fremont Toyota responded

Thank you for your feedback, and I sincerely apologize for the inconvenience you've experienced with your vehicle. It is concerning to hear that you received your certified used car with the low tire pressure light on. This is not the standard we strive for. I understand the frustration you must feel, especially having had to deal with this issue and then learning that the tire replacement was not covered. Your trust is important to us, and I'm sorry for any disappointment this situation has caused. Please allow me the opportunity to discuss this matter further with you. I am committed to finding a satisfactory resolution and ensuring that your concerns are addressed. You can reach me directly at 510-252-5400 or emoreno@fremonttoyota.com. Thank you for bringing this to our attention. We value your feedback and look forward to the chance to make things right. Warm regards, Efrain Moreno

November 15, 2024

Friendly and knowledgeable. I brought my in and out under 40 minutes. Very please with the service. More

by Jason Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Tello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micky Gastrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Orozco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sako
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ervin Sunga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Stravers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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