Fresno Chrysler Dodge Jeep Ram

Kyle listened to what I wanted and was very helpfull. Financing was the best i have ever experienced, fast and did not push on the extras. Financing was the best i have ever experienced, fast and did not push on the extras. More

We were looking for a new vehicle for my wife. This would be our second Dodge in five years. Since we were treated well at our previous dealership and had even sent them another customer that purchased a veh be our second Dodge in five years. Since we were treated well at our previous dealership and had even sent them another customer that purchased a vehicle, we started there. We were offered a vehicle that had next to nothing in comparison for a price close to what we paid at Fresno Dodge. Not to mention the financing (while not bad) was a better rate than the other dealer or myself could obtain. At first I really believed that our previous dealer was really going to take care of us. That they would make every effort considering we live a minimum of over four hundred miles from either dealership. After researching the ol' interweb I came across F.D. I contacted Kyle on the phone and was immediately treated like a normal person and not a number on the sales count for the month. He was very easy to work with. He took the time to get us the best possible deal (believe me, I researched for days) The price and financing absolutely put our other offer to shame, I mean horribly to shame. Once the general details were ironed out, we decided to head there and see what we thought in person. Once there, it was a very relaxed, easy process for once. Test drive, then paperwork went so fast and smooth that I thought I was dreaming. Even after all was said and done, Kyle took his time and explained every detail of our new vehicle, and that was a lot of stuff to go over. We are beyond happy with our experience at F.D. As for Kyle, I would return to him and buy another vehicle in a second flat. More

I was given respect, options, and all of my questions were answered by Kyle Bier, he worked very hard to gain my business and trust. I appreciated his honesty and overall "hard working ethic" and profess were answered by Kyle Bier, he worked very hard to gain my business and trust. I appreciated his honesty and overall "hard working ethic" and professionalism, I will recommend my friends to Fresno Chrysler Dodge Jeep Ram!!!Thank you kindly. More

I was looking for a RAM 1500, and I looked at many dealerships online. I compared pricing, options, and distance from my home; the Fresno dealership had everything I was looking for. I filled out so dealerships online. I compared pricing, options, and distance from my home; the Fresno dealership had everything I was looking for. I filled out some information online and was emailed and contacted via phone call to see if the online sales representatives could further assist me. Both Philip and Kyle answered all my questions. When I went to the dealership to look/test drive I was met at the parking lot. Kyle was ready to show me the vehicle I was looking at and take me for a test drive. He was easy to work with when it came time for trade in value and pricing of the new vehicle. When it was all said and done, I got everything I asked for. I was extremely pleased with the dealership, the sales personnel, and everyone involved in my sale. Thank you and keep up the good work. I am very happy and look forward to my next visit to the dealership for service. More

Neal was friendly,knowledgeable, and very helpful. He knew his product and is a terrific salesman all in a good way. We weren't here to buy a car, just looking and he changed our mind. We got a great knew his product and is a terrific salesman all in a good way. We weren't here to buy a car, just looking and he changed our mind. We got a great deal and are very satisfied. More

I hate purchasing a car, however this time the process went very well. I found the dealer on line and all of the preliminary questions and answers were handled on line. Once that was completed, it was j went very well. I found the dealer on line and all of the preliminary questions and answers were handled on line. Once that was completed, it was just a matter of driving to the dealer from Tuolumne, taking a closer look at the vehicle, a short test drive and we were on our way home. The bonus for us was that Phillip was able to get financing for less then our credit union had quoted us. More

I did my research online first and sent an inquiry. Kyle contacted me immediately and I went in to the dealership knowing what I wanted and feeling like I had established a bit of a rapport so we could bypa contacted me immediately and I went in to the dealership knowing what I wanted and feeling like I had established a bit of a rapport so we could bypass the "hard sell". Kyle was nothing but kind, helpful, and patient. I never got the pushy and sleazy car salesman vibe that used to be the norm. The only reason I gave a 4 for quality of work, (and to be honest "quality of work" is a bit vague so forgive me if I'm interpreting it incorrectly), is because Kyle couldn't find the 2nd key so now has to cut me a fresh one and no one was on duty to wash the car before I drove it off the lot. Those things don't bother me really, I just got the impression that that's something they normally do for their customers and they were very apologetic for it. All that being said... I am very pleased with my service More

We dealt with the internet listing with Kyle over the phone and decided to drive to Fresno and look at the Jeep up close. With not a lot of back and forth haggling we purchased the vehicle and drove it h phone and decided to drive to Fresno and look at the Jeep up close. With not a lot of back and forth haggling we purchased the vehicle and drove it home. I have been on several auto purchases with my husband through the years and this was one of the more pleasant ones. Kyle was very knowledgeable and nice to work with. More

From beginning to end, Fresno Chrysler Jeep (FCJ) and Salesman Kyle Bier is a top-notch A+ business. Coming from a previous car-buying experience from the depths of darkness, Kyle and FCJ has officially Salesman Kyle Bier is a top-notch A+ business. Coming from a previous car-buying experience from the depths of darkness, Kyle and FCJ has officially restored my faith in car dealerships. Firstly, I located FCP from their website, which is very proficient, and their claim of "beating any written offer within 200 miles of them" and their "internet deals" hooked me. I immediately called and spoke to Kyle, whose warm telephone demeanor and confidence in working with me and my less than stellar credit instilled confidence and hope in owning a new vehicle. I made an appointment with Kyle, showed up on time, and Kyle immediately took us the back of the lot where the finest cars are kept. Kyle was very upbeat, positive, and honest throughout the entire time. What impressed me the most was the "unearned" trust Kyle and the dealership placed in us as potential customers--which is so very refreshing. For instance, when running our credit (the most nerve-wrecking time for me), Kyle left the car key on the desk with us. Furthermore, when the deal was made, Kyle permitted us to use our new car to run home and get my checkbook so I could write out our down-payment. This sort of trust really impresses me in this day in age where distrust seems to run rampant--we are good people and deserving of this treatment--not all people are bad. Furthermore, Ralph, the finance man, was very nice, informative, and genuine too--and we enjoyed doing business with him as well. Lastly, Kyle filled up the gas tank with a "why not?" response, which we very much appreciated and had the detail-men give the car a nice lil wash and we were on our way. We would, without hesitation, recommend this car dealership to all our friends and family in need of a great car and STELLAR customer service. We could not be any happier! Thank you. More

Is it not possible to find friendlier and kinder people in this business who have your family's best in mind. The service department is second to none. The sales department never fails to follow through in this business who have your family's best in mind. The service department is second to none. The sales department never fails to follow through with the very best customer service. No dealer is better. It is family owned and operated and once you buy there, you are part of their extended family. More