Fresno Chrysler Dodge Jeep Ram

1. Scheduled appointment days in advance for June 26th, 7:30AM for an overheating issue. I finally telephoned at 4 pm about the status and was told late that the van had to be kept overnight because they 7:30AM for an overheating issue. I finally telephoned at 4 pm about the status and was told late that the van had to be kept overnight because they were too busy. I would have liked a “follow up” sooner in the day. 2. The $450 diagnostic fee shows up as an estimate on the paperwork they hand you before work is done. This fee is extremely high and doesn’t apply to the radiator replacement. More

I always enjoy having my trucks oil changed here. Service is great and my grandkids enjoy sitting and waiting for the service to be finished. They like the movies. Service is great and my grandkids enjoy sitting and waiting for the service to be finished. They like the movies. More

They didn’t even install my part correctly and then when I came to them with damage on my vehicle they ignored me. I still haven’t heard back from them I came to them with damage on my vehicle they ignored me. I still haven’t heard back from them More

I took my vehicle to another Jeep service center and they did not have availability for a month. Fresno got me in the same week and the car was done the following week. Great communication and customer servi did not have availability for a month. Fresno got me in the same week and the car was done the following week. Great communication and customer service. More

Best place ever to take car for service. I would never go anywhere else. Top Notch CUSTOMER SERVICE I would never go anywhere else. Top Notch CUSTOMER SERVICE More

Thanks for your quick service while we waited. Really appreciate Ryan and his professional attention. Really appreciate Ryan and his professional attention. More

Was ok service but pricing is high , ask you look if I needed an alignment but was told just to look at it was going be $200 . American tire look at it for free since I bought my tires there . needed an alignment but was told just to look at it was going be $200 . American tire look at it for free since I bought my tires there . More

Was finished quick and out in time for lunch enjoyed the free snacks and the TV free snacks and the TV More

Randy is great to work with by providing a good estimate of time to complete the required service and at times even faster than estimated. Also appreciate the communication from other staff that call or ca of time to complete the required service and at times even faster than estimated. Also appreciate the communication from other staff that call or can cover for Randy when he might not be available. More

The work was done fine. The service rep is very unprofessional and very rude. This work done was warranty work but after talking to the service rep, I literally had to tell The service rep is very unprofessional and very rude. This work done was warranty work but after talking to the service rep, I literally had to tell her this was warranty work at least 7 times. She kept telling me that if it is not warranty work I will have to pay. I had to wait for the part almost a month. More