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Fresno Lexus

Fresno, CA

4.8
189 Reviews

7201 N Palm Ave

Fresno, CA

93711

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Showing 189 reviews

January 31, 2026

Excellent experience all around for our scheduled maintenance. Easy to make an appointment, drop off, service updates and pickup!. More

by Vsan3rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Eagles
Feb 02, 2026 -

Fresno Lexus responded

We’re so glad to hear about your excellent experience! Making the process easy and seamless is our goal, and it’s wonderful to know we met your expectations. Thank you for sharing your feedback! We look forward to seeing you again for your next scheduled maintenance. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

January 29, 2026

This is a new and very nice dealership. my wife and I purchased a new car from Jack, our sales rep, he was kind and got us thru the process. More

by frenchjaxplace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack
Feb 02, 2026 -

Fresno Lexus responded

It's wonderful to hear about your positive experience! We're glad Jack was able to assist you and your wife during your car purchase. Enjoy your new ride, and we look forward to seeing you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

January 29, 2026

We took our Lexus into Fresno Lexus for an oil change and transmission fluid exchange. Our service writer Andrew was very helpful and answered all of our questions. Our service was done in one day and they More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew and Art
Jan 30, 2026 -

Fresno Lexus responded

It’s fantastic to hear about your experience, David! We're glad Andrew could assist you and that you were impressed with our service. We take pride in making sure our customers leave satisfied. Looking forward to seeing you again for your future service needs! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

January 29, 2026

Service team was great like always Justin is always making sure I was informed. Thanks again to the service department, you guys hold the Lexus name when it comes to service. No other dealers is like More

by Cha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Vang
Jan 30, 2026 -

Fresno Lexus responded

Thank you for your kind words about our service team, Cha! We're delighted to hear Justin kept you informed throughout your experience. We're committed to upholding the Lexus standard, and it's great to know you feel that way. Looking forward to serving you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

January 24, 2026

Shaun was amazing to work with. I had limited time and he made sure my vehicle would be ready when I needed it. He also kept me aware of the status of the work. He was able to ha More

by DM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Jan 26, 2026 -

Fresno Lexus responded

Thank you for your fantastic review! We're thrilled to hear that Shaun provided you with exceptional service and kept you informed throughout the process. Our team aims to deliver quality solutions at fair prices, and it’s great to know we met your expectations. We appreciate your feedback! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

January 24, 2026

Chase S. was very helpful and courteous. He went out of his way to make sure that I leave happy and satisfied. I highly recommend this dealership and recommen More

by Rene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Jan 26, 2026 -

Fresno Lexus responded

Thank you, Rene! We're thrilled to hear about your positive experience with Chase. Our team always strives to provide exceptional service, and it's great to know that Chase made a lasting impression. We appreciate your recommendation and look forward to serving you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

January 20, 2026

I am always amazed that Lexus sends a driver/loaner to my house an hour away while they service my vehicle. He was professional, courteous, and friendly. Justin was great, too. He kept me updated when to More

by pattyperry5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, driver’s name escapes me. Sorry.
Jan 21, 2026 -

Fresno Lexus responded

Thank you, Patty, for your fantastic feedback! We're so happy to hear about your positive experience with our team and the service provided. It's our goal to ensure you’re well taken care of, and we're glad to know your car is running great. We appreciate your support! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

December 21, 2025

Shaun went out of his way to help my car service. I really appreciate his help. Thank you Shaoun! More

by tara
Recommend Dealer
Yes
Employees Worked With
Shaun Chahbazian
Dec 23, 2025 -

Fresno Lexus responded

Thanks for the wonderful feedback, Tara! We're glad to hear Shaun provided excellent service and went the extra mile for you. Your appreciation means a lot to us! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

December 05, 2025

The new dealership is awesome. Quick to check in and out, and they keep you informed on the status of your vehicle. More

by dbergdahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner, Shaun
Dec 08, 2025 -

Fresno Lexus responded

We're thrilled to hear you had a great experience at our new dealership. Our team works hard to ensure quick service and clear communication. We appreciate your feedback and look forward to serving you again! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

November 24, 2025

I appreciated all of Shaun's help with my service, he even repaired a couple of things for me. He is very kind and very professional. He explained everything to me which I greatly appreciated. More

by karenbowser6072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
Nov 25, 2025 -

Fresno Lexus responded

Thank you for your kind words! We're thrilled to hear that Shaun provided you with excellent service and care. Our team is dedicated to ensuring a positive experience, and it’s great to know you felt supported. We look forward to serving you again in the future! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

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