Fresno Lexus

Shaun was amazing to work with. I had limited time and he made sure my vehicle would be ready when I needed it. He also kept me aware of the status of the work. He was able to ha I had limited time and he made sure my vehicle would be ready when I needed it. He also kept me aware of the status of the work. He was able to have, not only my service complete, but fix an issue I had that could have cost a great deal of money, but the team was able to the fix issue for a fair price. Shaun was consultative on other options, as well. Very satisfied with both Shaun and the service team. More

Chase S. was very helpful and courteous. He went out of his way to make sure that I leave happy and satisfied. I highly recommend this dealership and recommen was very helpful and courteous. He went out of his way to make sure that I leave happy and satisfied. I highly recommend this dealership and recommend Chase to help them out. More

I am always amazed that Lexus sends a driver/loaner to my house an hour away while they service my vehicle. He was professional, courteous, and friendly. Justin was great, too. He kept me updated when to house an hour away while they service my vehicle. He was professional, courteous, and friendly. Justin was great, too. He kept me updated when to expect the driver (can’t recall his name), status throughout the service, etc. When the car was ready he said that the driver wanted to wash it a second time so add twenty minutes to his ETA. I am amazed he would bother and that Justin or whoever okayed it. By the way, my car is running great. Two thumbs up! Kudos! Hats off! Thanks again for another remarkable service experience. Patricia Perry More

Shaun went out of his way to help my car service. I really appreciate his help. Thank you Shaoun! I really appreciate his help. Thank you Shaoun! More

The new dealership is awesome. Quick to check in and out, and they keep you informed on the status of your vehicle. Quick to check in and out, and they keep you informed on the status of your vehicle. More

I appreciated all of Shaun's help with my service, he even repaired a couple of things for me. He is very kind and very professional. He explained everything to me which I greatly appreciated. even repaired a couple of things for me. He is very kind and very professional. He explained everything to me which I greatly appreciated. More

Wonderful customer service and employees ! Tevin was great to work with in the service department, while checking in to update me along the way. When looking at newer cars, Mo was extre Tevin was great to work with in the service department, while checking in to update me along the way. When looking at newer cars, Mo was extremely helpful from the beginning, explained the process, and worked with me to customize everything I was looking for in a newer car. More

Roberto was great and very easy to work with! He didn’t judge us instead he was willing to help us when we came in to purchase our new Lexus! He didn’t judge us instead he was willing to help us when we came in to purchase our new Lexus! More

The staff was very friendly and seemed to be efficiently knowledgeable in servicing my very old Lexus. knowledgeable in servicing my very old Lexus. More

The employee that always makes my visit very pleasant is Tevin Ivy. He always searches for the best price for my repairs to ease my financial pain. He's what a Lexus Representative should always be; courtes Tevin Ivy. He always searches for the best price for my repairs to ease my financial pain. He's what a Lexus Representative should always be; courtesy, respectful and pays attention to my issues. The only problem I have with Lexus is the prices of parts and Labor are so astronomical that it causes a hardship for me. I love my 2007 Lexus but I don't have a Lexus financial income. There should be automatic discounts for seniors and Loyal customers. Marlene Smith More