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Fresno Lexus

Fresno, CA

4.9
166 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 166 reviews

September 27, 2024

Erik is always friendly and keeps me updated on the progress of my car from beginning to completion More

by jocelynklewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Sep 30, 2024 -

Fresno Lexus responded

Thanks for the great feedback, Jocelyn! We're thrilled to hear about your positive experience with Erik. Keeping our customers informed and happy is our top priority. We appreciate your support! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 14, 2024

Lexus is the most dependable brand car I’ve ever owned. Great cars and great service! That’s why I will only drive a Lexus. More

by Cindy.dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri
Sep 16, 2024 -

Fresno Lexus responded

Cindy, thank you for your awesome feedback! We're thrilled to hear you love your Lexus and appreciate our service. Your trust means everything to us, and we're committed to keeping you satisfied on the road! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 01, 2024

Very professional and accommodating. I worked with Craig and he was very knowledgeable about the car, took the time to show me what each and every button did. More

by debbiek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig and Darlene
Sep 03, 2024 -

Fresno Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear about your positive experience with Craig. Our team strives to provide exceptional service, and it's great to know that Craig's knowledge made a difference. We appreciate your support! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

July 01, 2024

Service team was awesome as always, I wouldn’t want to go anywhere else. Big thanks to Justin and Scotty for always being professional and responsive. More

by Cha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin, Scotty
Jul 02, 2024 -

Fresno Lexus responded

Hi Cha! Thank you so much for your kind words and for recognizing Justin and Scotty for their professionalism and responsiveness. We truly appreciate your loyalty and look forward to serving you again in the future. Take care! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

May 27, 2024

Our 2007 IS250 had its first potential problem recently. Its cause was indeterminate. Fresno Lexus began an exhaustive search, keeping us updated at every step. And Dimetri R. provided excellent service an More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri R.
May 28, 2024 -

Fresno Lexus responded

GT, thank you for sharing your experience with us! We are pleased to hear that Dimetri provided you with excellent service and communication throughout the process. We are committed to ensuring our customers are well taken care of, and we appreciate your sincere appreciation for Lexus Fresno. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

May 27, 2024

I went in yesterday and had an appointment to drive 2 different cars and was planning to trade my Lexus in for a lease or purchase of another Lexus. Aaron was a great salesman and very knowledge however More

by kamibigelow68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Aaron Johnson and Mr. Espinoza
May 28, 2024 -

Fresno Lexus responded

Kami, We appreciate the opportunity to earn your business and we're very discouraged you have not received any communication with any figures. Your time is valuable and it can't be wasted like this. I'd like to speak with you about this at your earliest convenience and get you these figures. Please call me directly at 559-354-5510. I hope to hear from you soon. Regards, Mike Gibson General Manager mike@fresnolexus.com

May 20, 2024

Great visit to Fresno Lexus for 90,000 mile servicing. Ricardo was awesome, keeping me informed of issues found. Pleasant waiting area. Everything pristine. More

by M Freitas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Pichardo
May 21, 2024 -

Fresno Lexus responded

Hi M, thank you for sharing your positive experience at Fresno Lexus for your 90,000 mile servicing. We're glad Ricardo provided excellent service and that you enjoyed our waiting area. We appreciate your feedback and look forward to serving you again in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

May 12, 2024

I love Fresno Lexus! They give me such great service; I've purchased FIVE RX 350's from them in the past years! They are my go-to auto dealer. would not trust my wonderfu More

by sophieab
Recommend Dealer
Yes
Employees Worked With
Scottie Vang
May 13, 2024 -

Fresno Lexus responded

sophieab, we are thrilled to hear about your positive experiences with Fresno Lexus! Thank you for being a loyal customer and trusting us with your auto needs. We appreciate your kind words and look forward to continuing to provide you with excellent service in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

May 02, 2024

Great car buying experience! I was out the door within two hours. Thank you very much. More

by Satisfied Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irene
May 03, 2024 -

Fresno Lexus responded

Thank you for sharing your positive experience with us! We're delighted to hear that you were able to complete your purchase smoothly and efficiently. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

April 15, 2024

Scotty is delightful to work with, went out if his way to meet our needs! More

by Drruths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scotty Vang
Apr 16, 2024 -

Fresno Lexus responded

Hi Drruths! Thank you for sharing your positive experience working with Scotty. We're thrilled to hear that he was able to exceed your expectations and provide exceptional service. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your feedback! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511