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Fresno Lexus

Fresno, CA

4.9
140 Reviews

777 West Palmdon Drive

Fresno, CA

93704

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Showing 140 reviews

January 11, 2024

Fresno Lexus is a great and welcoming dealership with excellent staff and sales department. Special thanks to Julian for your guidance throughout the purchase process. More

by TSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Gonzalez
Jan 15, 2024 -

Fresno Lexus responded

Thanks so much for the opportunity to earn your business! It's great to see Julian took great care of you from start to finish and you drove home satisfied. Welcome to our Fresno Lexus Family! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

December 18, 2023

Fantastic service. Quality and clear communication about my vehicle. Diagnosed the issue right away. Will return More

by johnboal44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri
Dec 19, 2023 -

Fresno Lexus responded

Hi John, thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience with our service. Our team strives to provide quality and clear communication, so we're glad to know that you felt informed about your vehicle. We look forward to welcoming you back in the future. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

December 08, 2023

Excellent service, friendly and knowledgeable and Helpful staff. Good customer service very pleased to work with Jack Bains More

by magnum
Recommend Dealer
Yes
Employees Worked With
Jack and Al
Dec 08, 2023 -

magnum responded

Excellent service, friendly and knowledgeable and Helpful staff. Good customer service very pleased to work with Jack Bains. 5 Stars

Dec 11, 2023 -

Fresno Lexus responded

It's great to see you had a great experience here with Jack and our team. Thank you for both your business and your review and we will see you here again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

November 04, 2023

As seniors we have owned a lot of cars over the years. Our recent purchase of a new RX from Fresno Lexus was the least stressful, no pressure, friendly, buying experience ever. The sales staff, Jeff and More

by Sue M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kaita and Mohamed Msouti
Nov 06, 2023 -

Fresno Lexus responded

Hi Sue! Thank you so much for your kind words and for choosing Fresno Lexus for your recent car purchase. We're thrilled to hear that our sales staff, Jeff and Mo, provided you with a stress-free and friendly buying experience. We appreciate your support and hope you enjoy your awesome new vehicle! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 29, 2023

Great Staff! Abraham , Chris, Mgr Aaron. Also ask for Craig, I have known him for over 30 years! All very Professional! More

by Big Poppa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham , easy guy to work with. Patient too. Chris and Mgr Aaron
Oct 30, 2023 -

Fresno Lexus responded

Thank you for choosing us! We're lucky to have a great team & thrilled we delivered the quality service you deserve. We look forward to continuing to exceed your expectations! Take care. Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 16, 2023

Matt made the experience wonderful from beginning to end. He was personable and very knowledgeable; I appreciated his consultative approach as opposed to him trying to “sell me something”. He explained the More

by sandbed
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt/Sales and Michael/Finance
Oct 17, 2023 -

Fresno Lexus responded

We love to hear Matt & Michael delivered an excellent experience from start to finish! Congratulations on your purchase and welcome to the family! We look forward to delivering another excellent visit in the future! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 11, 2023

Dimetri was wonderful to work with when I was getting my car serviced. He communicates very well and is very conscientious and professional. My car was in great shape when I went to go home. More

by Savannah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri
Oct 12, 2023 -

Fresno Lexus responded

Thank you for trusting us with your vehicle, Savannah! We are so proud of Dimetri for ensuring your Lexus was taken care of. Don't hesitate to reach out if you have any further questions! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 09, 2023

Service Advisor Tevin was infomlrmative, professional, and quick. Highly recommend for any service related issue with your Lexus. More

by ortegafresn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tevin
Oct 10, 2023 -

Fresno Lexus responded

Thank you for your stars! We strive to deliver quality service and we're so proud of Tevin & our team for taking care of you. Visit us again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

October 01, 2023

Sales associate were nice (Jesus R and Craig S). Answered the questions we had and ultimately selected the dealership for our first Lexus car. More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera and Craig Simon
Oct 03, 2023 -

Fresno Lexus responded

Thank you for choosing Fresno Lexus, MK! We are proud of our team for ensuring you found what you were looking for. Welcome to the family! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511

September 30, 2023

Dimetri and the team were wonderful to work with! I was able to book my appointment on-line, the check-in was flawless, I was given a timetable and they were wrapped up well in advance! Thank you! More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimetri
Oct 03, 2023 -

Fresno Lexus responded

Thank you, Deb! We strive to deliver quality service and we're so proud of our team for taking care of you. Visit us again soon! Regards, Jacqueline Lujano Customer Relations Manager jacqueline@fresnolexus.com 559-354-5511