Friendly Acura of Middletown

Third purchase. Some challenges with this purchase but are being satisfied and John and Josh are most helpful Some challenges with this purchase but are being satisfied and John and Josh are most helpful More

The Service Department was indeed “Friendly “ and fulfilled my service beyond expectations. Ms. Yvonne Watson was extremely courteous, knowledgeable and resolved my problem most expeditiously. The Se fulfilled my service beyond expectations. Ms. Yvonne Watson was extremely courteous, knowledgeable and resolved my problem most expeditiously. The Service Technician was both knowledgeably and skillful,quickly diagnosing the problem and correcting what was wrong. More

DJ our dealer was wonderful to work with. He was very efficient and got everything done for us in a timely manner!! Highly recommend him and this dealership! I love my new acura aspec RDX!! He was very efficient and got everything done for us in a timely manner!! Highly recommend him and this dealership! I love my new acura aspec RDX!! More

Have leased 4 different cars for the past 11 years. They are the best. DJ is fantastic. They are the best. DJ is fantastic. More

Finding a dealership where the staff is both professional and friendly can turn a stressful process into a great experience. I would definitely recommend. and friendly can turn a stressful process into a great experience. I would definitely recommend. More

⭐⭐⭐⭐⭐ Outstanding Service at Friendly Acura! I recently brought my 2022 Acura into Friendly Acura after hitting a pothole that caused a flat tire. From the moment I arrived, the service team I recently brought my 2022 Acura into Friendly Acura after hitting a pothole that caused a flat tire. From the moment I arrived, the service team was professional, helpful, and genuinely caring. The service advisor went above and beyond by helping me file a claim through my tire warranty. Thanks to his guidance, I was able to get most of the cost covered and only had to pay for the labor and a very small amount for the new tire. He took the time to explain everything clearly and made what could have been a frustrating situation completely stress-free. It’s rare to find a dealership that truly advocates for their customers, but Friendly Acura absolutely does. I’m extremely grateful for the honesty, efficiency, and excellent customer service. Highly recommend Friendly Acura for anyone who wants top-notch service and a team that really looks out for you! More

They were good at following up and help me get into a new car good car good More

The dealership offered transparent pricing and excellent value. The staff was friendly, clean, and knowledgeable. They thoroughly explained and demonstrated the specific issues with the car. value. The staff was friendly, clean, and knowledgeable. They thoroughly explained and demonstrated the specific issues with the car. More

First rate dealership. I have two Acuras from them. A 2017 TLX with 282k miles and a 2025 TLX Type S with 5600 miles. The 282k miles were enabled with the quality servic I have two Acuras from them. A 2017 TLX with 282k miles and a 2025 TLX Type S with 5600 miles. The 282k miles were enabled with the quality service of this dealership. All major maintenance and most minor maintenance were handled by same. New car purchase was seamless. No jerking me around with up charges on the hard to get Type S. So yeah, I want them to continue thriving. More