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Friendly Acura of Middletown

Middletown, NY

4.7
212 Reviews

3475 Route 6

Middletown, NY

10940

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Showing 212 reviews

August 21, 2025

Friendly Acura offers unmatched quick and efficient service. The process was seamless, and the team was friendly and pleasant to work with. Great customer service! More

by KC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ririzarry
Aug 21, 2025 -

Friendly Acura of Middletown responded

Thank you for your kind words about Friendly Acura of Middletown. We're glad to hear that our quick and efficient service met your expectations.

August 04, 2025

I had very professional experiencing trading in my car and purchasing my new ADX.. Ben Smith quickly took car of all paper work and patiently answered all of my questions. My trade-in was fair. . I would More

by sheilahmcglone9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Smith Sales Coordinator , Conrad Miller, Kenect ManagedRep
Aug 04, 2025 -

Friendly Acura of Middletown responded

Thank you for sharing your experience with us at Friendly Acura of Middletown. Our team takes pride in being attentive and providing a smooth process for our customers. We appreciate your recommendation and hope you enjoy your new ADX.

April 01, 2025

They were terrible liars, and communication was horrible. They made mistakes and never admit it. And never provided us with an apology More

by josephmyrtil12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray, and Tom
March 31, 2025

The service was okay. They did the work in a timely manner. The service was okay More

by Ramonrodriguez731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Conrad Miller
March 22, 2025

Tom, Ken and Perry were all knowledgeable and friendly. They made a car buying experience both seamless and easy. More

by hlfahrenfeld
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom-Sales Manager, Ken,-Gm, Perry Snitkin-sales
March 21, 2025

Their name says it all! ! Friendly Acura and that is true. I have to say in all my years (50) of car purchasing and leasing this was truly the best dealership I have ever dea More

by Brenda Sawransky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ was my person of contact and extremely patient with “Boomer’s”. Such a pleasure to work with. , Conrad Miller
October 11, 2024

I recently purchased a 2025 RDS from Friendly Acura and had a fantastic experience. DJ and the General Manager Conrad went above and beyond to ensure a seamless and pleasant buying process. More

by cabs
Recommend Dealer
Yes
Employees Worked With
DJ, Conrad Miller
September 21, 2024

Mansoor was amazing to work with in buying my 2019 Nissan from beginning to end. All papers, explanations, honesty, and delivery were perfect. Thank you. More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Mansoor
August 11, 2024

I recently purchased an RDX from Friendly Acura and had a fantastic experience. The team, Ed, DJ, Mansoor, Ray and General Manager Conrad went above and beyond to ensure a seamless and pleasant buying proces More

by JohnM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed, DJ, Mansoor and Ray, Conrad Miller
July 24, 2024

This is my first time buying a vehicle off the internet. Tom was very friendly answering all my questions. It was such a simple process. Delivery of my vehicle was amazing and seamless. Mr Mansoor was so p More

by Cloiero2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Van Duyne and Mr Mansoor, Conrad Miller
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