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Friendly Acura of Middletown

Middletown, NY

4.8
230 Reviews

3475 Route 6

Middletown, NY

10940

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Showing 230 reviews

October 22, 2026

I brought my vehicle in for service and Yvonne was handling my appointment. From the time I arrived to the time my vehicle was serviced I was kept in informed on what was being done, and what needed t More

by Dmdoza6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Watson
Oct 22, 2026 -

Friendly Acura of Middletown responded

Thank you for sharing your experience with our service team at Friendly Acura of Middletown. We appreciate your feedback about the communication during your appointment.

October 09, 2026

Our MDX purchase was friendly and easy. No buy today or else high pressure. The offer was excellent as was the trade in. The car was ready on time and we were not in the dealership for mo More

by Frankur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elissaint Lafontant
Oct 09, 2026 -

Friendly Acura of Middletown responded

Thank you for sharing your experience with the MDX purchase. We appreciate your recommendation and are glad our team could assist you efficiently at Friendly Acura of Middletown.

August 31, 2026

Great experience with Matt, Jon, and Paul. They were all very friendly, kind, courteous, understanding and patient. There was never any pressure. An overall exceptional experience! I would More

by mconklin30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Pontes
Sep 01, 2026 -

Friendly Acura of Middletown responded

Thank you for sharing your positive experience with our team at Friendly Acura of Middletown. We appreciate your recommendation and kind words.

August 08, 2026

Great experience with Josh & Paul and I wouldn't hesitate to return in the future. I was looking for a used MDX and they got me into a demo for basically the same price plus they were fabulous to deal with. More

by nancy_lynne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Machado
Aug 08, 2026 -

Friendly Acura of Middletown responded

Thank you for recommending Friendly Acura of Middletown. We're glad our team could assist with your MDX experience. We appreciate your feedback.

August 04, 2026

Third purchase. Some challenges with this purchase but are being satisfied and John and Josh are most helpful More

by delvecchioarlene
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John, Josh , Conrad Miller
Aug 04, 2026 -

Friendly Acura of Middletown responded

Thank you for your feedback. We appreciate your patience as we work through any challenges. Please feel free to contact us directly if you have further concerns at Friendly Acura of Middletown.

July 12, 2026

The Service Department was indeed “Friendly “ and fulfilled my service beyond expectations. Ms. Yvonne Watson was extremely courteous, knowledgeable and resolved my problem most expeditiously. The Se More

by jlkleiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Watson
Jul 12, 2026 -

Friendly Acura of Middletown responded

Thank you for recognizing our team's efforts at Friendly Acura of Middletown. We appreciate your detailed feedback about the service and technician. Your satisfaction is important to us.

June 29, 2026

DJ our dealer was wonderful to work with. He was very efficient and got everything done for us in a timely manner!! Highly recommend him and this dealership! I love my new acura aspec RDX!! More

by janetafonso1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ
Jun 29, 2026 -

Friendly Acura of Middletown responded

Thank you for recommending Friendly Acura of Middletown. We're glad to hear you're happy with your new Acura RDX and the service from our team.

May 27, 2026

Have leased 4 different cars for the past 11 years. They are the best. DJ is fantastic. More

by quangvton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ, Conrad Miller
May 28, 2026 -

Friendly Acura of Middletown responded

Thank you for your long-term trust in Friendly Acura of Middletown. We appreciate your positive feedback.

April 15, 2026

I have received great service for my car for seven years at Friendly Acura. They recently notified me of a warranty soon to end so I was able to get a new part at no cost to me. Thank you Yvonne! More

by Hummingbirdfour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne and Phil and Jose
February 16, 2026

Finding a dealership where the staff is both professional and friendly can turn a stressful process into a great experience. I would definitely recommend. More

by julieanne0623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phil Giorgio
Feb 17, 2026 -

Friendly Acura of Middletown responded

Thank you for recommending Friendly Acura of Middletown. We appreciate your kind words about our team's professionalism and friendliness. We’re glad to hear your experience was positive.

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