Friendly Acura of Middletown

I recently leased my third car through Feder's Acura, and once again their quality of service exceeded my expectations. They have friendly, courteous staff who have excellent knowledge of their product. The once again their quality of service exceeded my expectations. They have friendly, courteous staff who have excellent knowledge of their product. The salespeople I worked with painlessly lead me through the lease return process, and even helped me with the selection of my current leased vehicle (of which I am extremely happy). I was pleased with the price deals, as well as the personal attention I received at Feder's. More

I called and spoke with a salesman, confirmed that they could come to the same price another dealer offered (invoice). They asked if I wanted to put a deposit down on the car, and I told them I would just could come to the same price another dealer offered (invoice). They asked if I wanted to put a deposit down on the car, and I told them I would just drive in and see them soon. I arrived and spoke to Joseph Gil. He told me that they would not honor the price, and that they wanted $1000 more than invoice + fees. I told them that was dishonest and deceptive. He agreed and told me they had deceived me to get me to come in. I then left the dealership as I was not willing to do business with them. When I got home, I had a follow up offer (the first offer was automated) from the original dealer for $500 under invoice, no fees (just tax and licensing). Feder's excused their unprofessional, shameless, deception by saying that the car is in high demand and flying off of their lots. That they have customers waiting 2 months for the car. I saw the car on the lot. It was dirty, had "Last AWD until the end of the year" in grease pen on the window. Obviously this car had been on the dealer's lot for more than a month. Another lie. More