Friendly Chevrolet

Had a vehicle in for service and friendly chev returned our vehicle with damage. Also the loaner cars are not free they will find a way to charge you. our vehicle with damage. Also the loaner cars are not free they will find a way to charge you. More

Blew off a "cash" full price deal. Accepted on one day then pulled the deal the next morning. Less money in it for them unless they sell us their financing, insurance, warranty and accessories. DO NOT s then pulled the deal the next morning. Less money in it for them unless they sell us their financing, insurance, warranty and accessories. DO NOT shop here. They will disrespect you and your time. By the way...not so "friendly". Poor business ethics and practices. More

We recently purchased a Chevy Equinox from Friendly Chevrolet. The salesman, Dion Kennedy, was competent, personable, and focused on meeting our needs, not just making a sale. Everyone we dealt with in Chevrolet. The salesman, Dion Kennedy, was competent, personable, and focused on meeting our needs, not just making a sale. Everyone we dealt with in the process was professional and helpful. We drove over 100 miles to do business here, and we were able to handle many of the details over the phone, so that we knew what we were going to buy. We are very pleased with the transaction and the product; and we'll definitely go back when it is time to buy another car. - Dale and Lida More

I was super excited and comfortable to have done business with this Chevy after the great things I’d heard from family- unfortunately that didn’t last long. My car started having issues only a month after pu with this Chevy after the great things I’d heard from family- unfortunately that didn’t last long. My car started having issues only a month after purchase (I did not purchase a warranty and I made sure to mention that in communications, but a MONTH? There should have a limited warranty or SOMETHING) - I’d waited about two months to report anything because I wasn’t sure the severity or if I could do without help. 3 months later I contact Chevy after being told my problems could be from my transmission (it was never a for sure answer during this process but I wanted to make sure I could get things sorted before the problem got worse because that shouldn’t even be suggested with such a new car). Seeing as my car is a 2015 with 50,000 miles I was sure that’s not possible. No one could figure out was wrong elsewhere so of course I brought it where I bought it and got no help. I was told nothing could be done over the phone either... that is until I say we’re not doing business here anymore; then I get the response I shouldve gotten from the get go. I try to be understanding of the job but this just doesn’t sit right with me and I’m growing more and more frustrated because I was so excited initially. My first sign to turn away should have been when I was told “we don’t specialize in these cars so we cannot certify them.” The people were nice so I’m very disappointed in the ethics given it doesn’t seem they care to help their customers unless there’s something on the line for them. After finally getting somewhere, we exchange numerous calls and emails only to have my last call not returned. As my problems persist I’m certain I did not cause all of this in my short time owning the vehicle and will never buy from here again. I hope others can learn from this. More

Friendly Chevrolet is the reason there are 2 new Fords in the garage. An F-150 and a Explorer. So in all honesty I'm kind of glad my wife and I bought a suv brand new from them, then recieved absolute crap the garage. An F-150 and a Explorer. So in all honesty I'm kind of glad my wife and I bought a suv brand new from them, then recieved absolute crap work for her vehicle for warranty work, treated us like we were idiots, had the nerve to tell my wife that a timing chain was routine maintenance. Not a timing belt, a timing chain that should be the life of the motor. Went out at 87k mile and at 110k. First time it went out they replaced it. They said it was under warranty. When she went to pick it up they told her it was $2k. Manager said she needed to pay it or she can't pick up her vehicle. Second time it went out they wouldn't even warranty there own work. It was time for a new vehicle anyways but they still wouldn't touch it. So back to why I'm happy this all happened is that I love both our Fords. Was always a gm guy until I went to friendly Chevrolet. Wife couldn't believe when I drove home one day in a brand new f-150. Traded my Silverado in. That same day we traded her equinox in for a new explorer. How absolutely crappy this dealership is drove my wife and I completely away from Chevrolet/GM vehicles all together. If you're persistent on getting a gm, go to Miller Chev. They actually helped us out and gave us the timing chain kit for cost. They were going to do the work for cost also but decided to do it myself. I would've bought from Miller but with friendly chev along with other reasons I started to hate gm vehicles I just decided to part ways completely. My brother almost bought a brand new 3500 from them this summer. I'm glad he called and asked my opinion. He's now very happy with his Cummins diesel. I will bash this dealership as much as I can for what they did to us and every sale I can get these people to loose will help me sleep better. More

We wish to thank Robert Robinson for his friendly and nonpressuring attention to what we were looking for. He found us the Trax, a very clean good looking car. nonpressuring attention to what we were looking for. He found us the Trax, a very clean good looking car. More

I want to thank Ronnie at Friendly Fridley!!! He was awesome to work with! Was not pressured at all!! Great salesman! Thank you Ronnie! Love the truck! I will recommend 100%!! awesome to work with! Was not pressured at all!! Great salesman! Thank you Ronnie! Love the truck! I will recommend 100%!! More

Fast and friendly service. Todd did an amazing job getting our deal done quick and pain-free. The deal was done within 30 minutes of walking in. getting our deal done quick and pain-free. The deal was done within 30 minutes of walking in. More

Purchase of new 2020 Siverado RST Tony Brama found me the perfect vehicle after I gave him details of what I was looking for Took him less than 1/2 hour Tony Brama found me the perfect vehicle after I gave him details of what I was looking for Took him less than 1/2 hour More

Service department couldn’t figure out why my engine light keeps coming on & now they won’t return my calls. Great. On star figured out the problem in less than 5 minutes. I just spend over 5k at this d light keeps coming on & now they won’t return my calls. Great. On star figured out the problem in less than 5 minutes. I just spend over 5k at this dealership & I don’t appreciate this treatment at all. Free service you say? Lol More