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Friendly Dodge Chrysler Jeep RAM

Penn Yan, NY

4.9
306 Reviews

2499 State Route 14A

Penn Yan, NY

14527

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Showing 306 reviews

September 25, 2023

We have purchased several vehicles from Friendly. Warm and welcoming environment. Ask for Rodney. He’s a great salesman and will help you find what you’re looking for. More

by Jen Knapp
Recommend Dealer
Yes
Employees Worked With
Rodney Cole
Sep 29, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your continued support and for choosing Friendly for your vehicle purchases. We're thrilled to hear that you've had a warm and welcoming experience with us. Rodney is indeed a valuable member of our team, and we appreciate your kind words about his salesmanship. We're dedicated to assisting our customers in finding the vehicles that suit their needs, and it's always rewarding to know when we've succeeded. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We look forward to serving you again.

August 29, 2023

Great dealership, but the customer service received is what puts it over the top. Rodney Cole goes above and beyond! Highly recommended! More

by Tstillwachs23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory
Sep 12, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your outstanding recommendation! We greatly appreciate your kind words and are thrilled to hear that Rodney Cole and our team at Friendly Dodge have provided you with exceptional customer service. Your satisfaction is our top priority, and we look forward to continuing to serve you. Should you have any questions or need further assistance in the future, please don't hesitate to reach out. Thanks for choosing us as your preferred dealership!

August 28, 2023

Right from the beginning, my encounter was truly remarkable, and I experienced a sense of ease and delight after my purchase. More

by Jperpig1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney, Liz, Lorena, Bryan Ryan, Sandy Miller, Rodney Cole, Heather McGlory
Sep 12, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

We're thrilled to hear that your experience with us was truly remarkable from the beginning. Providing our customers with a sense of ease and delight is what we aim for, and we're delighted that we could deliver that to you. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we hope you continue to enjoy your purchase.

August 26, 2023

Had a great experience this week with having not so great credit between Rodney coke and Anthony and Bryan Ryan I am walking away with something today will be back for the next one need a car come see these More

by Goodmanjoe3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ryan, Rodney Cole, Anthony Akers
Aug 28, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

We're thrilled to hear that your experience with us was positive, despite the challenges with credit. Our team, including Rodney, Anthony, and Bryan, is committed to helping our customers find the right solution and vehicle that meets their needs. It's fantastic that they were able to work together to ensure you walked away with a car that suits you. At Friendly Dodge Chrysler Jeep Ram, we believe in finding solutions for all our customers, and we're glad we could assist you in your car-buying journey. If you ever need further assistance, have questions, or are ready for your next vehicle, don't hesitate to reach out. We're here to help and look forward to serving you again in the future. Enjoy your new car!

August 24, 2023

I've been buying from Friendly for 15 years and recently went with my daughter to get a High Tide Wrangler for and also traded for a Jeep 392 myself. Fair trades and little haggling, professionalism, perso More

by Tlwilson189
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Dunn, Heather McGlory, Anthony Akers
Aug 24, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you so much for your loyal support and for being a valued customer of Friendly for the past 15 years! We're absolutely delighted to hear about your recent experiences with us, especially in helping your daughter get a High Tide Wrangler and trading for a Jeep 392 yourself. It's fantastic to know that our team, especially Dave Dunn, has consistently provided you with fair trades, professionalism, and efficient service. Your trust in us means a lot, and we're committed to maintaining the high standard of service you've come to expect from us. If there's anything else we can do for you, whether it's assistance with your vehicles or any other aspect of your automotive needs, please don't hesitate to reach out. We're looking forward to serving you and your family for many more years to come, and we appreciate the opportunity to be your dealership of choice.

August 23, 2023

Came in for general maintenance on my current ram and while I was waiting Rodney Cole took time to talk to me about my current truck which lead to looking at a 2022 rocky ridge ram 1500. I never thought More

by Spyder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory
August 02, 2023

I would choose Friendly Dodge Crysler Jeep Ram any day! I worked with Ryan, he was very friendly and he was on top of everything . Very pleased with the vehicle Ryan helped me with! More

by Katie Porter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Girgis
Aug 14, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for choosing Friendly Dodge Chrysler Jeep Ram! We're thrilled to hear that you had a positive experience working with Ryan and that you're pleased with the vehicle he helped you with. Our team is committed to providing excellent service and ensuring our customers have a smooth and satisfying car-buying process. If you ever need any assistance or have any questions in the future, please don't hesitate to reach out. We're here to help and look forward to serving you again whenever you need us.

July 31, 2023

Purchasing a car was easy at Friendly Dodge. The process was simple and Ryan Girgis who was my salesperson was professional, knowledgeable and made the truck sale stress-free More

by cheryl.bertram
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Ryan, Sandy Miller, Heather McGlory, Ryan Girgis
Aug 01, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Thank you for your kind words about your car purchasing experience at Friendly Dodge! We are delighted to hear that the process was easy and stress-free for you. We strive to provide top-notch service, and we're glad Ryan Girgis could assist you professionally and knowledgeably throughout the sale. If you have any further questions or need anything in the future, please feel free to reach out. Enjoy your new truck, and thank you for choosing Friendly Dodge!

July 31, 2023

It's was very clean, organized everyone was very friendly and very helpful find the right vehicle More

by kfuller2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heather McGlory, Ryan Girgis
Aug 01, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

We appreciate your positive feedback about your experience at our dealership! It's wonderful to hear that you found the environment clean and organized, and that our staff was friendly and helpful in assisting you to find the right vehicle. Providing excellent customer service is our priority, and we're thrilled to know that you had a great experience with us. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us, and we hope you enjoy your new vehicle!

July 29, 2023

Rodney Cole did really good today and I would buy another truck from him the next time I’m in the market!! More

by davesmith5823
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Cole, Heather McGlory, Anthony Akers
Jul 31, 2023 -

davesmith5823 responded

Hello Ronnie, this is Dave Smith. I’m reaching out to you to let you know that the check engine light came on when I drove home I’d really like somebody to take a look at it either. Text me back or call me at 3154475823. thank you and I appreciate it.

Jul 31, 2023 -

Friendly Dodge Chrysler Jeep RAM responded

Hi Dave, thank you for your positive feedback about Rodney Cole! We're delighted to hear that you had a great experience with him, and we appreciate your intention to consider purchasing another truck from him in the future. Our team takes pride in providing top-notch service to our valued customers, and it's wonderful to know that Rodney left such a positive impression on you. Regarding the check engine light, we apologize for any inconvenience it may have caused. Our service team is ready to assist you, and we'll be sure to reach out to you promptly to schedule an appointment and take a look at the issue. Your satisfaction is essential to us, and we'll do everything we can to resolve this matter for you. Please expect a call or text shortly from our service department to coordinate the next steps. Thank you for bringing this to our attention, and we appreciate your understanding. If you have any further questions or concerns, don't hesitate to reach out.