Friendly Ford

I inquired about 2 vehicles online. After being hounded by phone, text and email I finally got time to make an appointment to come look at them. When I arrived there 1 vehicle couldn't After being hounded by phone, text and email I finally got time to make an appointment to come look at them. When I arrived there 1 vehicle couldn't be found and no salesman knew about the appointment. After a very long wait we did a test drive of a vehicle with a very dirty interior which is surprising since you expect a car listed for sale to be cleaned. Upon completing looking at vehicles the salesman valued my trade and input the wrong info about my car. They made me wait nearly a half hour only to offer me less than half of what other dealers had offered but stood by their flawed estimate. After leaving they never followed up with me and I'm led to believe they really don't care about their used vehicle customers and are focused on new vehicle sales only. The vehicles were nice and I would have purchased them but was forced to shop elsewhere. I would advise people to only consider Friendly Ford for new vehicle purchases or they may be treated similarly. More

Great people to work with, Sara was an excellent sales person who really went above and beyond to help me with any stress involved in purchasing and getting on the road with my new truck person who really went above and beyond to help me with any stress involved in purchasing and getting on the road with my new truck More

Had a great experience at Friendly Ford in Geneva. Joe was very helpful and made the car buying experience less intimidating. We also had the pleasure of working with Phil who was very knowledgeable a Joe was very helpful and made the car buying experience less intimidating. We also had the pleasure of working with Phil who was very knowledgeable and easy to talk to. They put our wants and needs at the forefront of this transaction and we’re not pushy in any way. Making such a large purchase can be stressful Joe and Phil helped to make it stress free. Thank you! More

Rich, Mike and Phil were all great to meet and work with. I traveled over an hour to visit Friendly Ford and all 3 of them went above and beyond to figure out a deal that worked for me. I have been searchi I traveled over an hour to visit Friendly Ford and all 3 of them went above and beyond to figure out a deal that worked for me. I have been searching for the right full size bronco for over a year now and these guys made it happen from start to finish in roughly 3 hours. They had me in my new bronco by 4pm same day. First class service, I will buy from again. Chris More

No pressure or games. My sales representative Chris Metcalf went above and beyond to make the experience very pleasant. Thank you! My sales representative Chris Metcalf went above and beyond to make the experience very pleasant. Thank you! More

I went in to look at the new mustangs and they had a great selection. We worked with Sara Reynolds and she was awesome. We drove home in a new car on the same day. Dealership was very friendly just like great selection. We worked with Sara Reynolds and she was awesome. We drove home in a new car on the same day. Dealership was very friendly just like the name says. More

Mark Yates was excellent to work with. He promised to take good care of me and he did! From start to finish!! I have purchased my last 4 vehicles from him!! Thanks Mark!! He promised to take good care of me and he did! From start to finish!! I have purchased my last 4 vehicles from him!! Thanks Mark!! More

We’ve worked with Mark Yeatts for years, he’s gotten us into amazing vehicles with amazing deals! He’s definitely become part of the family! I couldn’t thank him enough for working with us and giving our f into amazing vehicles with amazing deals! He’s definitely become part of the family! I couldn’t thank him enough for working with us and giving our family just what we need when it comes to vehicle! 10/10 recommend working with him and he will continue to be our favorite salesman! -Paul and Trisha Lathey More

Mark Yeatts is great, we bought a 2023 bronco sport and 2019 ranger from him and are very pleased, highly recommended! 2019 ranger from him and are very pleased, highly recommended! More

Joe is great -answered all my questions and very thorough-our family buys all our vehicles here 11 thorough-our family buys all our vehicles here 11 More