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Frisco Chrysler Dodge Jeep Ram

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.5
2,323 Reviews
Welcome to Frisco Chrysler Dodge Jeep Ram Frisco Chrysler Dodge Jeep Ram located in Frisco, TX, near Plano, TX. Visit Frisco Chrysler Dodge Jeep Ram in Frisco, TX for the 2022 or 2023 Chrysler, Dodge, Jeep, Ram and Wagoneer. Frisco Chrysler Dodge Jeep Ram carries the following new Chrysler, Dodge, Jeep, Ram and Wagoneer models. We Are Your Frisco, TX New and Certified Pre-owned Chrysler, Dodge, Jeep, Ram and Wagoneer Dealership near Plano, McKinney, Little Elm, Dallas.
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9640 Texas 121

Frisco, TX

75035

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Showing 2,323 reviews

May 29, 2025

They refused to provide rental car even when I had Jeep wave program. Service is focused on maximum upsell. They have previously started work without authorization. Had to go back and forth 3 to 4 times fo More

by JeepWave
Recommend Dealer
No
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is important to us here, and I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the level of customer care that you encountered, the availability of a loaner vehicle, and the multiple visits for a recall repair. Please email me with your preferred contact information. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

May 29, 2025

The vehicle selection was good, sales was helpful and kind, finance portion was much too long More

by rrclwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tekeisha Bledsoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : There was a woman in parts not listed here that was very helpful in getting my EV charger for my vehicle, Dirk Sauerwein
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback. We're glad to hear you were pleased with our selection and service, and we'll work on enhancing the finance process. If you'd like to discuss this further, you're welcome to reach out directly.

May 29, 2025

Lyon was fantastic to work with! He answered all my questions and helped me trade in my old Jeep and purchase my new Rubicon. More

by MATT.DERUSHA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyon Alizna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dirk Sauerwein
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear your experience with our team was positive and that you're enjoying your new Rubicon. Wishing you many great adventures ahead from all of us at Frisco Chrysler Dodge Jeep Ram.

May 28, 2025

John mown was my service advisor. He did a great job diagnosing my trucks electrical problem and the service fee was reasonable More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Moen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for recognizing our team. We're glad you had a positive experience with your service and the electrical issue on your truck was resolved to your satisfaction.

May 28, 2025

I've come to Frisco CDJR for a long time now. They've greatly improved from what they used to be. More

by ZKW98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for staying with Frisco Chrysler Dodge Jeep Ram over the years. We appreciate your loyalty and are glad you noticed our improvements. Take care!

May 27, 2025

I like the communication I received about my car this weekend when I brought it in for service More

by todd.mclaughlin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We’re glad to hear you appreciated the communication during your service visit. Keeping you informed is a priority for us, and we’re happy we could make your experience a smooth one. Looking forward to serving you again!

May 27, 2025

Welcoming service center. Dealership was able to complete my LOF services and had new tires needed for my 1500 Ram ,mounted and balanced all in a couple hours. Highly recommen More

by Tdunndeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daphne Benedict
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for your recommendation. We’re glad to hear you had such a smooth service experience with us here at Frisco Chrysler Dodge Jeep Ram.

May 27, 2025

Always pleased with service and customer service with Derrick Johnson. The professional service is always great More

by nikki_johnson08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're happy you consistently enjoy the service from our team at Frisco Chrysler Dodge Jeep Ram. Thank you for your positive feedback and trust in us. Have a great day!

May 27, 2025

Excellent group to do business with, I would recommend. Will be a return customer in the future More

by toribernethy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Mamoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Seale
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience. We look forward to serving you again at Frisco Chrysler Dodge Jeep Ram.

May 25, 2025

Brian was great to deal with, and while my tire didn’t arrive when they expected it to, I don’t hold them responsible. They kept me updated the whole time, solid communication which is really appreciated More

by eric.c.hoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Foltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Frisco Chrysler Dodge Jeep Ram responded

We're glad to hear that our team provided excellent communication. Thank you for your understanding and support. Frisco Chrysler Dodge Jeep Ram looks forward to helping out next time!

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