Daphne Benedict

Well, this time I went for oil change and that was $40 more than other places , the reason I went for that is because I knew there may be other things and I want the dealership parts for the car. The advi more than other places , the reason I went for that is because I knew there may be other things and I want the dealership parts for the car. The advisor was no where to be found every time I had a text and had questions, the guy next to her would answer my questions like he knew nothing about service. I had to look for another adviser that I see in previous occasions to have my questions answered. The dealer charges extra fee to use credit cards like if their service’s prices aren’t high enough and they don’t tell you anything when you get there. She said is posted at the door. Tell me: who is going to read announcements on the door about credit cards fees? No one, because is not expected. Show me a place you buy things and charges extra if you use your credit card? I recommend the dealer because the always have done a great job but this time the advisor I had and the other next to her in that cubicule weren’t very knowledgeable More

by Salazarfamily1996 Verified Customer Verified Customer

Report | Print

Daphne did a great job. Everyone was very responsive and they diagnosed and fixed the issue very quickly. Everyone was very responsive and they diagnosed and fixed the issue very quickly. More

by ES Verified Customer Verified Customer

Report | Print

I had a great experience with Mr. Davis. He kept me updated throughout the entire time my car was in the shop and even sent me progress pictures. Turnaround time was quick. This is de Davis. He kept me updated throughout the entire time my car was in the shop and even sent me progress pictures. Turnaround time was quick. This is definitely the only place I’ll be taking my truck to be serviced! Highly recommend! More

by Henry Hernandez Verified Customer Verified Customer

Report | Print

Great service and friendly staff. Kept me informed throughout the entire service process and no unexpected surprises. Kept me informed throughout the entire service process and no unexpected surprises. More

by lisahenry1261 Verified Customer Verified Customer

Report | Print

Daphne was a great service advisor! She really took the time to understand my scheduling conflict between work and getting my vehicle serviced. She worked things out smoothly and made t She really took the time to understand my scheduling conflict between work and getting my vehicle serviced. She worked things out smoothly and made the whole process stress-free. Excellent customer service — highly recommend her! More

by Zain Verified Customer Verified Customer

Report | Print

Customer service rep was very helping and the service was quick. Need to do a follow up and she was able to get me booked on Monday. quick. Need to do a follow up and she was able to get me booked on Monday. More

by mseffertz Verified Customer Verified Customer

Report | Print

I ended up coming to the dealership because much closer dealerships weren't able to service my vehicle and misled me on the timing. Daphne at Frisco Dodge was awesome!! I will definitely be a repeat custom dealerships weren't able to service my vehicle and misled me on the timing. Daphne at Frisco Dodge was awesome!! I will definitely be a repeat customer, thank you again! More

by joe003 Verified Customer Verified Customer

Report | Print

Daphne was a great service advisor! She really took the time to understand my scheduling conflict between work and getting my vehicle serviced. She worked things out smoothly and made t She really took the time to understand my scheduling conflict between work and getting my vehicle serviced. She worked things out smoothly and made the whole process stress-free. Excellent customer service — highly recommend her! More

by Zain Verified Customer Verified Customer

Report | Print

The service was excellent, characterized by fast and effective communication. I would go back again. effective communication. I would go back again. More

by J Verified Customer Verified Customer

Report | Print

Daphne kept me informed from the start of the process to the finish. Vey friendly and personable. the finish. Vey friendly and personable. More

by missy.mcpherson Verified Customer Verified Customer

Report | Print