Daphne Benedict

Very helpful, escalated my situation quickly. Sent updates throughout the process. Very pleased. Highly recommend this location. Sent updates throughout the process. Very pleased. Highly recommend this location. More

by cortjackson1130 Verified Customer Verified Customer

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Everyone at the dealership was friendly. I did have to bring my vehicle in several times, which was frustrating. On the second-to-last visit, the service manager I had been working with was I did have to bring my vehicle in several times, which was frustrating. On the second-to-last visit, the service manager I had been working with was not there. When I got back into my car, the same message was still showing on the screen, so it appeared the issue had not been checked before my vehicle was returned to me. There seemed to be a lack of communication during that visit. Once I brought the situation to the general manager’s attention, he looked into it and the service manager was very helpful in getting everything taken care of. My vehicle was ultimately fixed, and I appreciate their help in resolving the problem. I just wish it had been handled correctly without needing to involve the general manager. More

by sh0 Verified Customer Verified Customer

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Everything went well. Call Robert Gray and set it up with him to repair the truck. Then Daphne took over because Robert was going on vacation. Everything went great. Call Robert Gray and set it up with him to repair the truck. Then Daphne took over because Robert was going on vacation. Everything went great. More

by Stevelsi Verified Customer Verified Customer

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Daphne was great! Good communicator and helped with quick and accurate service. I would highly recommend Daphne! Good communicator and helped with quick and accurate service. I would highly recommend Daphne! More

by COOKNEENA Verified Customer Verified Customer

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Daphne was great. She got my was able to diagnosed the problem fast, and had the needed repairs completed in no time. Excellent service and communication throughout th She got my was able to diagnosed the problem fast, and had the needed repairs completed in no time. Excellent service and communication throughout the process! More

by SBLUEVANO Verified Customer Verified Customer

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Daphne was the best service advisor I’ve ever had. She was extremely attentive, knowledgeable, and always had a positive attitude throughout the entire process. She kept me informed, answered all of m She was extremely attentive, knowledgeable, and always had a positive attitude throughout the entire process. She kept me informed, answered all of my questions, and made sure my car was returned in perfect condition. I will definitely be coming back to this dealership in the future, and I would specifically request Daphne as my service advisor again. She made the experience smooth and stress-free from start to finish. More

by mohammadiparmida Verified Customer Verified Customer

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Personnel great but dealership space needs improvement. Trash everywhere (empty water bottles, discarded napkins, etc) & the smell of stale popcorn. Empty merch shelves. Near-empty vending machine. Warm bo Trash everywhere (empty water bottles, discarded napkins, etc) & the smell of stale popcorn. Empty merch shelves. Near-empty vending machine. Warm bottles of water that were being drunk by dealership staff instead of customers. Room for improvement. More

by Jenn_Mcmillen Verified Customer Verified Customer

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The experience that I've had with Frisco Dodge Ram Jeep Cherokee dealership has been a very good experience. I would recommend someone who's looking for a vehicle to check them out. Cherokee dealership has been a very good experience. I would recommend someone who's looking for a vehicle to check them out. More

by Trisha868 Verified Customer Verified Customer

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Daphne was great! She was very helpful and communicative. I really appreciated knowing what was going on with the car and given the expectations of when it would be She was very helpful and communicative. I really appreciated knowing what was going on with the car and given the expectations of when it would be ready. More

by jwebber333 Verified Customer Verified Customer

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Daphne is ultra professional, knowledgable. . Very articulate. Excellent representative of Dealership I want her when I bring my vehicle in for service. . Very articulate. Excellent representative of Dealership I want her when I bring my vehicle in for service. More

by jo.cutrona Verified Customer Verified Customer

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