Daphne Benedict

Daphne was the best service advisor I’ve ever had. She was extremely attentive, knowledgeable, and always had a positive attitude throughout the entire process. She kept me informed, answered all of m She was extremely attentive, knowledgeable, and always had a positive attitude throughout the entire process. She kept me informed, answered all of my questions, and made sure my car was returned in perfect condition. I will definitely be coming back to this dealership in the future, and I would specifically request Daphne as my service advisor again. She made the experience smooth and stress-free from start to finish. More

by mohammadiparmida Verified Customer Verified Customer

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Personnel great but dealership space needs improvement. Trash everywhere (empty water bottles, discarded napkins, etc) & the smell of stale popcorn. Empty merch shelves. Near-empty vending machine. Warm bo Trash everywhere (empty water bottles, discarded napkins, etc) & the smell of stale popcorn. Empty merch shelves. Near-empty vending machine. Warm bottles of water that were being drunk by dealership staff instead of customers. Room for improvement. More

by Jenn_Mcmillen Verified Customer Verified Customer

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The experience that I've had with Frisco Dodge Ram Jeep Cherokee dealership has been a very good experience. I would recommend someone who's looking for a vehicle to check them out. Cherokee dealership has been a very good experience. I would recommend someone who's looking for a vehicle to check them out. More

by Trisha868 Verified Customer Verified Customer

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It was very painless Do not understand why you need x amount of words to describe that I had good service amount of words to describe that I had good service More

by david48188 Verified Customer Verified Customer

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Good She got me in and out fast and painless Don't understand why you need a story understand why you need a story More

by david48188 Verified Customer Verified Customer

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Daphne was great! She was very helpful and communicative. I really appreciated knowing what was going on with the car and given the expectations of when it would be She was very helpful and communicative. I really appreciated knowing what was going on with the car and given the expectations of when it would be ready. More

by jwebber333 Verified Customer Verified Customer

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Daphne is ultra professional, knowledgable. . Very articulate. Excellent representative of Dealership I want her when I bring my vehicle in for service. . Very articulate. Excellent representative of Dealership I want her when I bring my vehicle in for service. More

by jo.cutrona Verified Customer Verified Customer

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Prompt reception once I pulled into the bay and approached by a service agent who processed my appointment expeditiously. I was able to get a shuttle quickly and my service was completely sooner th approached by a service agent who processed my appointment expeditiously. I was able to get a shuttle quickly and my service was completely sooner than expected. More

by Painlessgeek Verified Customer Verified Customer

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Attentive service writers Daphne was very helpful in my recent visit to the service dept Daphne kept me informed of the progress of my truck in the shop She met my expectations She explained all propose recent visit to the service dept Daphne kept me informed of the progress of my truck in the shop She met my expectations She explained all proposed additional work needed When newly discovered and pricing She met the promised completion date I feel she is honest and an asset to Frisco Dodge More

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Clean facility Caring service writers Repairs on time as promised Quality work Pricing is inline with other dealers promised Quality work Pricing is inline with other dealers More

by dianne1500 Verified Customer Verified Customer

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