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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,736 Reviews
Call Service Center (855) 768-9103

1,736 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 27, 2023

As good as a typical dealership will ever be. Still not a luxury car dealership level of care/service. More

by wysondria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime in service department
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Oct 28, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thank you for your positive review and feedback. You can always count on Frisco Chrysler Dodge Jeep Ram for your automotive needs. Please let us know if there’s anything else that we can do for you in the future.

October 26, 2023

This is the second time that I have taken my car in for the same issue. Service department is one of the worst departments. Robert stickle is never around which he is the imanager of department awfu!!!! More

by dpiast52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Lippincott
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Oct 28, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take your feedback seriously here at Frisco Chrysler Dodge Jeep Ram. We would like to connect with you regarding the communication our Service Team has provided you, as well as the interactions you have received. Please reach out to our Customer Support Team by calling (214) 256-4324 when you get the chance. Sincerely, Customer Support Team Frisco Chrysler Dodge Jeep Ram (214) 256-4324

October 26, 2023

Everytime we get service at Frisco dodge they go beyond our expectations great service period. Thank you chrysler jeep dodge ram More

by Syk rides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tabias Jackson, Michael Black, Aaron Cameron, William Martin
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Oct 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this wonderful five-star review! We are thrilled our Service Team goes above and beyond to provide efficient services. We appreciate your loyalty, and please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

October 26, 2023

Honest and actually over communicated the status of repairs. Gavin was great to work with. More

by jory.threadgill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin
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Oct 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello and thank you for this wonderful five-star review! We are thrilled our Service Team provided efficient services and honestly communicated updates throughout your visit. Please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

October 26, 2023

Friendly customer service, knowledgeable service advisors with excellent communication and timely updates. I highly recommend them. More

by pa_style7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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October 26, 2023

Friendly staff, excellent service, fair prices. Found my perfect car, smooth process, highly recommended. Truly satisfied! More

by dykesfamily926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Report | Print
Oct 27, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us an excellent review and recommendation. We are happy to learn that our Sales Team was able to help you find a perfect new purchase and was able to make the overall experience at our dealership a smooth one. We appreciate your business here at Frisco Chrysler Dodge Jeep Ram and hope to see you again soon.

October 26, 2023

I have my vehicle serviced here all the time because of personnel.thank you all More

by stvette2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
Oct 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thanks for this glowing review! It is so great to know our Service Team always provides you with service that keeps you coming back. Come see us here at Frisco Chrysler Dodge Jeep Ram anytime for any of your future vehicle needs.

Oct 26, 2023 -

stvette2002 responded

Absolutely will return for my service needs. Great service and the personnel at the dealership are great.

October 26, 2023

Gene was sales person and Dylan was finance - both were pleasant and easy to work with. More

by zbbfoo
Recommend Dealer
Yes
Employees Worked With
Gene in Sales and Dylan in Finance
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Oct 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the five-star review. We are happy our Sales Department was able to meet all your needs and expectations. We hope you continue to choose Frisco Chrysler Dodge Jeep Ram for all your automotive needs.

October 25, 2023

First of all the service is bad. it took 3 days to fix a light, and in the process they decided to joy ride my car for 2 1/2 hours. going speeds they shouldn’t have, causing my insur More

by neerg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Mason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabias Jackson, Michael Black, Caleb Oropeza, Stephen Bruneau, Aaron Cameron, Anthony McCloud
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October 25, 2023

Wonderful experience, only slight downside was length of time to complete work. Also had to take uber to pickup car as shuttle was running behind. More

by sethva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malakai
Report | Print
Oct 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Sethva, and thank you for this great four-star review! We are thrilled our Service Team ensured you had a wonderful experience during your visit. We appreciate your feedback, and please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

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