Tyler Letson

Dylan our sales person was amazing. He was very attentive and detailed to our needs. I would definitely recommend him to anyone looking for a vehicle. The entire staff was friendly and He was very attentive and detailed to our needs. I would definitely recommend him to anyone looking for a vehicle. The entire staff was friendly and helpful. The entire experience was very enjoyable. Thank you Frisco Dodge. More

by Bryan Lester Verified Customer Verified Customer

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Friendly no pressure atmosphere ! From sales to the finance dept. Professional and made it fun as well! From sales to the finance dept. Professional and made it fun as well! More

by roberteglaser Verified Customer Verified Customer

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Worst service , kept my car for 5 months. One who doesn’t care about customer, did fraud with my new battery One who doesn’t care about customer, did fraud with my new battery More

by chakradhar2447 Verified Customer Verified Customer

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Terrible service department and was duped by sales. In short, I paid extra for a loaner and maintenance program. This dealer makes you get approval for a loaner. I have a 2023 $75K vehicle with a wa In short, I paid extra for a loaner and maintenance program. This dealer makes you get approval for a loaner. I have a 2023 $75K vehicle with a warranty issue and I need approval for a loaner? Oh yeah, I also need to make a reservation for a rental car and then ask for reimbursement. I need to burn 3 hours of my time after spending for the platinum service? I'm going back to Range Rover and getting real service. Be cautious with this dealership and what they sell you by way of service. They cannot deliver. Not only that, but they did not even address the Autostart issues. Bad. Sadly, just another slime ball car dealership. More

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Frisco Chrysler Dodge Jeep Ram provides a friendly environment and is sure to take care of their customers. environment and is sure to take care of their customers. More

by jamarpleasant Verified Customer Verified Customer

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First of all the service is bad. it took 3 days to fix a light, and in the process they decided to joy ride my car for 2 1/2 hours. going speeds they shouldn’t have, causing my insur it took 3 days to fix a light, and in the process they decided to joy ride my car for 2 1/2 hours. going speeds they shouldn’t have, causing my insurance to increase I talked to Neil service manager about joyride in my car but nothing was done. so I went to make a police report about issues I’m mad and will get a lawyer More

by neerg37 Verified Customer Verified Customer

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So my cousin is the general manager of Frisco Tyler Letson. For the last 2 yrs I've been trying to order my Manual Hellcat. Because of them not knowing if Dodge was going to release a Manual option for Letson. For the last 2 yrs I've been trying to order my Manual Hellcat. Because of them not knowing if Dodge was going to release a Manual option for 2023 we waited to order it. Tyler went over a beyond on reassuring me that weather it was the Manual or an automatic Hellcat he would get one for me. Well thank God 😊 it was announced the Manual was available. So my order went in. And I went yesterday September 30th to sign for it and pay for it. Test drove it !! HE and his team congratulated me on my new 2023 JAILBREAK WIDEBODY CHALLENGER MANUAL TRANSMISSION HELLCAT. HE made my dream come true . And his team assisted in all this greatness 👍👍🤘🤘😊😊 And William Martin was spot on in helping me from day one . Giving me all the information I needed about my car when I couldn't be there. Thank you for everything ❤️. More

by blguy06 Verified Customer Verified Customer

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Ido not recommend. I have been hung up on, ignored, and mis treated for the last year. We bought the car from them in November and it has been to the shop 4 times. They I have been hung up on, ignored, and mis treated for the last year. We bought the car from them in November and it has been to the shop 4 times. They do Minimal repair and take as long as they want. I have reached out to the GM at least 25 times, email voicemail and I person and he (Tyler) cares so little he will not require the call. Save yourself the trouble stay far away. More

by Lesliemarie Verified Customer Verified Customer

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Horrible Customer Service! I have been trying to reach them for days! Only people you can talk to is the scheduling department and they have no information. Cannot talk to t I have been trying to reach them for days! Only people you can talk to is the scheduling department and they have no information. Cannot talk to the service department directly. Said my truck would be ready on Saturday or Monday... It is now Wednesday. I keep calling and they say someone will call me back. No one does! I have texted cant leave voicemails because the voicemail is full. Then they had the audacity to tell me to DRIVE to the dealership to get an UPDATE!!!!!!! More

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Great and friendly people working at the dealership. They really help to make you feel as comfortable as possible and willing to work with u, to make a deal. Extremely nice customer service. They really help to make you feel as comfortable as possible and willing to work with u, to make a deal. Extremely nice customer service. More

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