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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,743 Reviews

1,743 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 26, 2023

Friendly customer service, knowledgeable service advisors with excellent communication and timely updates. I highly recommend them. More

by pa_style7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
October 26, 2023

Friendly staff, excellent service, fair prices. Found my perfect car, smooth process, highly recommended. Truly satisfied! More

by dykesfamily926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter
Oct 27, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for taking the time to leave us an excellent review and recommendation. We are happy to learn that our Sales Team was able to help you find a perfect new purchase and was able to make the overall experience at our dealership a smooth one. We appreciate your business here at Frisco Chrysler Dodge Jeep Ram and hope to see you again soon.

October 26, 2023

I have my vehicle serviced here all the time because of personnel.thank you all More

by stvette2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Oct 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thanks for this glowing review! It is so great to know our Service Team always provides you with service that keeps you coming back. Come see us here at Frisco Chrysler Dodge Jeep Ram anytime for any of your future vehicle needs.

Oct 26, 2023 -

stvette2002 responded

Absolutely will return for my service needs. Great service and the personnel at the dealership are great.

October 26, 2023

Gene was sales person and Dylan was finance - both were pleasant and easy to work with. More

by zbbfoo
Recommend Dealer
Yes
Employees Worked With
Gene in Sales and Dylan in Finance
Oct 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thanks for the five-star review. We are happy our Sales Department was able to meet all your needs and expectations. We hope you continue to choose Frisco Chrysler Dodge Jeep Ram for all your automotive needs.

October 26, 2023

This is the second time that I have taken my car in for the same issue. Service department is one of the worst departments. Robert stickle is never around which he is the imanager of department awfu!!!! More

by dpiast52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Lippincott
Oct 28, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take your feedback seriously here at Frisco Chrysler Dodge Jeep Ram. We would like to connect with you regarding the communication our Service Team has provided you, as well as the interactions you have received. Please reach out to our Customer Support Team by calling (214) 256-4324 when you get the chance. Sincerely, Customer Support Team Frisco Chrysler Dodge Jeep Ram (214) 256-4324

October 25, 2023

First of all the service is bad. it took 3 days to fix a light, and in the process they decided to joy ride my car for 2 1/2 hours. going speeds they shouldn’t have, causing my insur More

by neerg37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Mason
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Letson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tabias Jackson, Michael Black, Caleb Oropeza, Stephen Bruneau, Aaron Cameron, Anthony McCloud
October 25, 2023

Dropped off my vehicle Sunday for Monday morning appointment with Jacob. He called by afternoon to let me know my car was ready. Told me all that was completed and was ready for pickup. Thanks Jacob More

by Alyhoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob with Service Dept.
Oct 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, we really appreciate your positive review. Thank you for trusting our Service Team at Frisco Chrysler Dodge Jeep Ram with your vehicle. We are available for you in the future if you have any other automotive needs.

October 25, 2023

Wonderful experience, only slight downside was length of time to complete work. Also had to take uber to pickup car as shuttle was running behind. More

by sethva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malakai
Oct 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Sethva, and thank you for this great four-star review! We are thrilled our Service Team ensured you had a wonderful experience during your visit. We appreciate your feedback, and please reach out to Frisco Chrysler Dodge Jeep Ram if we can be of any further assistance.

October 24, 2023

The issue that I had was handled by the service department in a timely fashion. However backordered windshield has me waiting for a replacement on a new car for too long. Windshield is defective an More

by lttlmsmft4
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Cameron
October 24, 2023

Brice and his team have gone above and beyond to help us fix our daughter’s car issues. His knowledge of cars and dedication to resolve your issues is by far the best I have seen in 12+ years of owning Jeep More

by K.Alaniz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Phillips
Oct 25, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, thanks for sharing this five-star review with us. It is wonderful to know that our Service Team went above and beyond to assist you with your daughter's vehicle. It brings us joy to learn that you have been a valued customer for over 12 years. You can always count on Frisco Chrysler Dodge Jeep Ram for your automotive needs.

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