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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.4
1,747 Reviews
Call Service Center (855) 768-9103

1,747 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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October 01, 2023

Muy mal servicio. Experiencia de no volver a vivir. No les importa cliente .mejor dejaría mi carro al yonker no lo llevaría con ellos More

by lfrubio803
Recommend Dealer
No
Employees Worked With
Gaven
Report | Print
Oct 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, We take all customer feedback seriously here at Frisco Chrysler Dodge Jeep Ram and appreciate you taking the time to share yours. I would like to connect with you regarding your experience with our Service Team and the customer service they provided you. Please use the email I have provided to send me the best contact method to reach you. I look forward to learning from you, Robert Stickles Service Manager robertstickles@greenwayauto.com

September 30, 2023

Gave great service and answered my questions in a highly satisfactory manor. Would highly recommend. More

by Southernbeau88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pham
Report | Print
Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review and recommendation for Frisco Chrysler Dodge Jeep Ram. We are so glad that you received great service from our staff and we would be honored to assist you with anything else.

September 30, 2023

Jake was a pleasure to deal with. He was always on point and kept me updated on the service of my vehicle. Thank you Jake More

by dh_7305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake
Report | Print
Oct 02, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you so much for your positive review and rating. We strive to provide informative and precise service at Frisco Chrysler Dodge Jeep Ram and are glad that our Service Team did just that. Please let us know if there is anything else we can do for you!

September 30, 2023

Ido not recommend. I have been hung up on, ignored, and mis treated for the last year. We bought the car from them in November and it has been to the shop 4 times. They More

by Lesliemarie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Letson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Leslie, Your feedback is taken seriously here at Frisco Chrysler Dodge Jeep Ram. I would like to speak with you regarding the interactions and communication our Service Team has provided you for the needs of your vehicle. I ask that you send me your preferred method of contact so that I can reach out to you. Thank you, Robert Stickles Service Manager robertstickles@greenwayauto.com

September 28, 2023

Relatively quick service answered all my questions everything went well. customer service was good. 15. More

by dsp19042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brice Phillips and Jake Kelly, Michael Black, Stephen Bruneau, William Martin
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Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you so much for your five-star review. We are happy to learn that you received timely and communicative service from our Service Team at Frisco Chrysler Dodge Jeep Ram and we would be honored to assist you with anything else.

September 28, 2023

Davis is always great to work with. Takes great care of my vehicle and I’m timely fashion More

by gdgarza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis Pham
Report | Print
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review of Frisco Chrysler Dodge Jeep Ram! We are happy to learn that you continue to have efficient experiences with our Service Team and we hope you take care.

September 28, 2023

Dealership was very efficient and fast with service . Even had a complimentary car wash which a great surprise. More

by esthermayo43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Oropeza, Phillip Barr, William Martin, Stevan Garza, David Ogbe, Brinn Middlebrooks, Charles Bradley, Cullen Gilmore, Drew Lippincott, Vinny Attaguile
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Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at Frisco Chrysler Dodge Jeep Ram. We appreciate your noting the very efficient service and convenient car wash you received.

September 28, 2023

Steve and Sam were very helpful with respect to getting our vehicle in for recall service. More

by robertpsmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Houston, Stephen Bruneau
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September 28, 2023

communication needs to improve to keep customers informed all the way, having said that the advisors and service mgrs are very nice and always willing to help More

by julian.martinezgarza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas and Jake Kelly
Report | Print
Sep 29, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Julian. We always welcome customer feedback as it helps us to improve the customer experience. Thank you for sharing this review of the five-star experience you had with the Frisco Chrysler Dodge Jeep Ram Service Department and for highlighting how nice and helpful our team is here. We greatly appreciate your business and hope you choose us again for any future service needs.

September 26, 2023

Davis is an outstanding service advisor, friendly, informative, knowledgeable..was in and out. Recommend this dealership. More

by rochellelucero79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Davis pham
Report | Print
Sep 26, 2023 -

Frisco Chrysler Dodge Jeep Ram responded

Hi Rochelle, thank you for your amazing review and recommendation. We are so glad that you received outstanding, knowledgeable assistance from our Service Team at Frisco Chrysler Dodge Jeep Ram and we hope you take care.

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