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Frisco Chrysler Dodge Jeep Ram - Service Center

Frisco, TX

4.3
750 Reviews

750 Reviews of Frisco Chrysler Dodge Jeep Ram - Service Center

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May 03, 2024

The service and hospitality of the staff was nice. My service got completed in a timely manner. More

by tyler.zobrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan, Parish
May 03, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback; it's great to hear that our team could offer you efficient service. Thank you for choosing Frisco Chrysler Dodge Jeep Ram.

May 03, 2024

Service advisor had clear communication. Tech looked at van quickly. I understood the service quote provided so I could make the most informed decision. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Pierce (service advisor)
May 03, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

It's great to hear that our team at Frisco Chrysler Dodge Jeep Ram could assist you with quick and clear service for your van. We hope it continues to serve you well.

May 03, 2024

I went to fix my AC problem, the guy told me it will cost 270$ for diagnosis which is normal, I've been at multiple locations and they all charge that but the problem here is that the guy called me 2 days la More

by NA
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
May 04, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Your feedback is very important to us. I would like to speak with you about your recent experience with our Service Team regarding the diagnosis of your vehicle. Please email me your contact information at your earliest convenience so we may discuss this further. Sincerely, Robert Stickles Service Manager robertstickles@greenwayauto.com

May 02, 2024

Thank you for the great service! !! Tyler did a great job for us and we appreciate it! More

by Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your feedback about the service at Frisco Chrysler Dodge Jeep Ram. We're glad to hear our team excelled in their roles and we hope to maintain your trust.

May 02, 2024

Tyler my service tech as very good follow up was excellent ccvccccxxxxxxxxxxxx. Xxx xxx xxxx xxxx More

by jsander9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler services
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback regarding our team's service at Frisco Chrysler Dodge Jeep Ram. We strive to uphold excellent communication and follow-ups. Thanks for your review.

May 02, 2024

Great experience. Friendly staff and service advisor. It was nice that they had a shuttle ready to go immediately to get a ride to work at 7 am More

by derekjfairchild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Malhas
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We appreciate your positive feedback about our team and shuttle service at Frisco Chrysler Dodge Jeep Ram. Thank you for taking the time to share your great experience with us.

May 01, 2024

I bought the vehicle online all I had to do was sign off, I guess they knew they had the sale already and showed me to my new car and left. They didn’t even bother showing me the ropes to the car, they didn’ More

by javier.perez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Wilett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Lippincott
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Hello, Customer satisfaction is our main concern. I would like to speak with you about the level of customer care you received from our Sales Team when purchasing a vehicle. Please reach out to me at your earliest convenience. Best regards, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253

May 01, 2024

Excellent service and great customer service with smooth and efficient process. Would highly recommend the team More

by rbaskerville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

Glad to know our team provided a smooth, efficient process here at Frisco Chrysler Dodge Jeep Ram. Thanks for your high recommendation!

May 01, 2024

Luke is the man! Nailed it. He listened to each of my concern and invited me to the dealership. At the end we left with the car we wanted. A Gt charger. Thanks for th More

by muzammilkazmi86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team could help you secure a GT Charger. It's encouraging to know that Frisco Chrysler Dodge Jeep Ram was able to address your concerns and provide an accommodating dealership experience. Thank you for your review.

May 01, 2024

Sean C was Excellent. He provided service and his follow up has been really impressive. More

by adriangrimes2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Cabutage
May 02, 2024 -

Frisco Chrysler Dodge Jeep Ram responded

We're grateful for your kind words. Our team at Frisco Chrysler Dodge Jeep Ram takes pride in providing excellent service and value the importance of efficient aftercare. Thank you for choosing us.