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Front Royal Ford - Service Center

Front Royal, VA

4.5
476 Reviews

476 Reviews of Front Royal Ford - Service Center

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May 03, 2022

Nice & friendly service front desk coordinator. I was unaware of tire rotation with my oil change and they took care of the rotation for me on day after. Thank you More

by BOOMCHOLOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anders
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

Was early for appointment car was taken back to the work area back home in hour and a half. Thanks for being so on the time with getting everyone working. More

by jantdue
Customer Service
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

Very professional staff that does a wonderful job. I was in for an inspection and they took care of everything. I will recommend to friends. More

by bob.huff
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2022

Was pleased with service and how fast everyone and everything went would recommend to anyone More

by hisghman91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
April 19, 2022

We were very satisfied with our service appointment. Zach Orndorff does a super job always. Courteous, professional and on time. Thank you Front Royal Ford! More

by Chris Fauver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Funk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of our mechanics/techs did a great job!, Billy Albright, Steve Sarecky
April 15, 2022

Zach Orndorff is superb at customer service. Anytime I have gone in he always greets us with genuineness and is readily available for all of our needs. Our experiences at Shenandoah Ford have More

by Chris Fauver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

Everyone is very nice, not one employee walked by me without saying hello. The service is excellent and the waiting is to a minimum. I would highly recommend this dealership for vehicles and service. More

by wuddypecker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
April 07, 2022

People were helpful curious the facility was clean all work was very satisfactory overall a good experience More

by mollyl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Aguilar
April 06, 2022

I had a great experience. the service department and new car sales were friendly and More

by chp1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Mason, Hamza Saeed, John Aguilar
April 05, 2022

Excellent customer service and communication! Thanks for great service! Will be back for my next “the works” oil change! More

by becble123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Orndorff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Aguilar
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