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Frontier Ford
Santa Clara, CA
1,186 Reviews
At Frontier Ford, we know what most people think of car dealerships, and we aim to break those stereotypes. Our staff is friendly, knowledgeable, and professional, but most importantly, they won't rush you into making a purchase that's not right for your needs or fit for your budget. The associates at our Santa Clara Ford dealership can assist you with finding the latest Ford financing and lease specials. If you have bad credit, they can provide you with information about special programs designed for those with tarnished or little to no credit history. Visit to browse our inventory in Santa Clara, and be sure to ask about our financial incentives that may be available to you.
Cars for Sale in Santa Clara
There's a reason why Ford's lineup is the most searched for on the Internet. With the industry-changing 2024 F-150, sporty Mustang Mach-E, and the spacious Explorer. Ford offers an all-star group of A-rated cars, trucks, and SUVs! We could go on and on about the fabulous features and technologies you'll find on our vehicles, but we've already got that all laid out for you here in our Ford review and comparison gallery.
For now, we'd like to hearken back to our point above. While the Ford lineup is spectacular, we know that in reality, car shopping isn't all about the cars. So to reiterate our initial message: When you make us your Santa Clara Ford dealer, you'll not only be pleased with our products but also with our service! Since the start, we've taken customer satisfaction to a new frontier. If given the opportunity to earn your business, we'll do whatever it takes to ensure you have a great experience at our dealership, whether you come to browse new Ford cars for sale or to get a new set of tires.
Car Service in Santa Clara
We're also proud to provide car repair in Santa Clara and not just for those who purchase or lease vehicles with us. Our certified mechanics are equipped to repair all vehicle makes and models, new and old cars, imports and domestics, and so on. They've got the experience and tools to do the job right. We offer our customers competitive prices and several complimentary perks, like free Wi-Fi in the lounge, free car washes on every visit, and shuttle service around town. If you own a 2022 Mustang, Edge, F-150, or one of our used Ford cars for sale in Santa Clara, you'll also be happy to know that we stock OEM Ford parts.
All of these things and more, from what we have to offer in our service department to our excellent collection of new and used Ford cars for sale, have made us a leading Santa Clara Ford dealer. Stop by soon to take a test drive in any one of our vehicles and prepare to fall in love with driving all over again! If you're not in the market for a new or used car, go ahead and schedule an appointment for your next service online now and take advantage of current service coupons!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,186 reviews
June 18, 2026
Everyone I worked with at the dealership was very helpful and friendly especially Jose. Different employees were walking around a new employee and the were so kind and helpful showing him the ropes. Very im and friendly especially Jose. Different employees were walking around a new employee and the were so kind and helpful showing him the ropes. Very impressed. More
by wpoints5
Verified Customer
June 17, 2026
My experience with Frontier Ford has gone far beyond simple frustration. At this point, the issues I’ve dealt with raise serious concerns about the dealership’s communication, ethics, and overall accoun simple frustration. At this point, the issues I’ve dealt with raise serious concerns about the dealership’s communication, ethics, and overall accountability. I purchased a Camaro from them and ended up going almost a full month without the vehicle due to ongoing problems. During that time, I was placed in multiple loaner vehicles that were not legally eligible to be loaned out, something I’m sure the DMV would take seriously. Despite all the promises made, the detail they guaranteed was never completed, and every attempt to get answers turned into a cycle of excuses and finger pointing. When I finally moved into a Ford Edge, I expected some effort to make things right after everything I had already gone through. Instead, I was given a $250 discount off their price even though the Edge has noticeable cosmetic damage. The car drives better, but that doesn’t excuse the lack of transparency or the fact that none of the previous commitments were honored. They didn’t offer tint, didn’t acknowledge the unresolved issues, and didn’t follow through on anything they originally promised. What makes this even more concerning is what I discovered when reviewing my paperwork: the dealership falsified information on my credit application. Combined with the illegal loaners, this is the kind of behavior that can put a dealership in extremely serious trouble. Communication from management has been just as disappointing. I repeatedly asked staff to have the covering manager, Matt Shone, contact me. I emailed him directly as well. He never responded. I later learned from the now terminated General Manager, Ebrahim, that Matt had actually seen my email and still chose not to reach out, passing it down to Ebrahim. That level of disregard from someone in a leadership position is unacceptable. Sales Manager Eric was also generally unpleasant to deal with. He repeatedly claimed to be “a man of his word,” yet every promise of improved communication or follow through turned into another excuse. Accountability was always missing. To make matters worse, the Camaro I returned is still being sold, and when I was in the dealership today, it appeared someone had just purchased it, likely without any knowledge of the issues I experienced. With all that said, I do want to acknowledge the few people who treated me with respect throughout this ordeal. Raymond in service, along with Carlos and Abdallah, were consistently friendly, professional, and helpful despite the situation. They were the only bright spots in an otherwise extremely disappointing experience. At this point, it’s clear that communication is lacking, accountability is nonexistent, and leadership seems more focused on blaming each other than fixing anything. Based on everything I’ve experienced, including issues that could have serious regulatory consequences, I cannot recommend Frontier Ford, and I fully intend to continue escalating this situation. Wish I never purchased anything here to begin with. More
by aaronespinosa198
June 17, 2026
Brought my explorer in for a couple recall repairs and the process was smooth. The team was very friendly and helpful. They provided a ride back to my office and kept me in the know for the repairs and co the process was smooth. The team was very friendly and helpful. They provided a ride back to my office and kept me in the know for the repairs and completion times More
by TODDBARTZ
Employees Worked With
Michael
June 14, 2026
Michael Marshall was able to fit me into the schedule and I was in and out in promised timeline. I was in and out in promised timeline. More
by BDENHAM1
June 14, 2026
People in dealer were very helpful to get my dream car. Also helped me a lot get familiar with all the features of Mach-e. Thanks for taking the extra mile Ryan Also helped me a lot get familiar with all the features of Mach-e. Thanks for taking the extra mile Ryan More
by gevrekci_murat
Employees Worked With
Ryan
June 13, 2026
I brought my car in after the wrench service icon appeared on the dashboard. Michael was extremely helpful throughout the process. Although it took some time to identify the issue, the team performed appeared on the dashboard. Michael was extremely helpful throughout the process. Although it took some time to identify the issue, the team performed a thorough inspection of the entire vehicle and ensured there were no other concerns. Since the inspection was expected to take a while, Michael arranged a Lyft ride to take me home, which was greatly appreciated. The issue turned out to be a low-voltage battery, and it was replaced quickly. I was able to pick up my car the very same day. Overall, the service experience was excellent, and I appreciate Michael’s communication, and customer care. Highly recommended. More
by nibune
Employees Worked With
Michael
June 12, 2026
Valet service is a great way to save time by not having to fight early morning traffic, Thank you for informing me about the service. I got my vehicle serviced without any problems. to fight early morning traffic, Thank you for informing me about the service. I got my vehicle serviced without any problems. More
by DJSPEHAR
Employees Worked With
June 11, 2026
Lao Caudillo is always wonderful! He is the reason I take my car to Ford to have my vehicle serviced. He is always friendly and personable. He is the reason I take my car to Ford to have my vehicle serviced. He is always friendly and personable. More
by DBAVILA
Employees Worked With
Leo Caudillo
June 11, 2026
The service was due to a defect, already acknowledged by Ford itself, representative denied such defect, never communicated, fail to deliver next day (I call front desk to ask because he never did) and ende Ford itself, representative denied such defect, never communicated, fail to deliver next day (I call front desk to ask because he never did) and ended up holding my car for three whole days, thanks to which I had to rent a car a d spent 400 dollars I should never have to. More
by Emmanuel Espitia
