Frontier Ford
Santa Clara, CA
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It is not often that my wife and I purchase a new car. Alex (the sales representative) was truly outstanding in his patience and understanding of all the questions, etc., that we had regarding the Ford E Alex (the sales representative) was truly outstanding in his patience and understanding of all the questions, etc., that we had regarding the Ford Edge, that we ultimately purchased. We have purchases Ford's all the way back to 1972...4 trucks and one passenger vehicle. This last experience was handled in a most professional manner. More
Our experience working with the entire Frontier Ford team was the best! Big shout out to Camran Awabi, our salesperson. He helped us purchase our F-150 truck. We have never felt so happy and comfortable wor was the best! Big shout out to Camran Awabi, our salesperson. He helped us purchase our F-150 truck. We have never felt so happy and comfortable working with a car salesman. He was patient, answered all our questions and provided the best customer service possible. We would definitely recommend him, and his entire team to anyone looking to purchase a vehicle. More
Terrible. They promised one price suddenly I was charge for the initial price of the car. The car one week later smell like pee and the lights are all on. They promised one price suddenly I was charge for the initial price of the car. The car one week later smell like pee and the lights are all on. More
I was supported perfectly from the sale guy to finance guy and services. I did not check my car deeply because of no experience. I had a little problem with the door. I returned and solved rapidly. guy and services. I did not check my car deeply because of no experience. I had a little problem with the door. I returned and solved rapidly. More
The sales people, especially Sonia Dimas, are great. The finance guy didn't push us to buy a bunch of extras, so the whole purchase of our ordered vehicle took 2.5 hrs including test drive. The only hic The finance guy didn't push us to buy a bunch of extras, so the whole purchase of our ordered vehicle took 2.5 hrs including test drive. The only hiccup was that the sales manager tried to hard sell some kind of wheel insurance, and then wanted us to provide proof we were family to use our Z plan code (which the program SPECIFICALLY says is not required). So know the rules of any plans you use and shop around for extended warranties before you go in and the process of buying a car should be smooth! More
We arrived, ready to take a test drive so that we could evaluate our decision to buy a Ford hybrid. We tested two, and since the second fit our criteria to a tee, we decided to buy it, perhaps a month earl evaluate our decision to buy a Ford hybrid. We tested two, and since the second fit our criteria to a tee, we decided to buy it, perhaps a month earlier than we had been thinking. It's a long process to buy a car, but the saleswoman, her manager and the finance man made the entire afternoon more pleasant than it could have been. Driving home in my dream car was wonderful. More