Frontier Toyota

Jeff Johnson is very respectful, honest, and trustworthy. He really cares about his customers and communicates in a very professional manner. He is very prompt when responding to emails and phone calls. I wo He really cares about his customers and communicates in a very professional manner. He is very prompt when responding to emails and phone calls. I would recommend him to anyone without hesitation, he is one of the most friendliest salesman at this dealership! He knows what he is doing and is very knowledgeable. Thank you again! More

They practice 'yo-yo financing' and a gentleman named Hovic told me they do this on a daily basis;that it is customary at Frontier Toyota.... And he is also a rude person! named Hovic told me they do this on a daily basis;that it is customary at Frontier Toyota.... And he is also a rude person! More

In a search for a van that would meet my families needs, I had to decide between a Toyota and another major car manufacturer. In my first visit to Frontier Toyota, I was greeted by Al Hernandez. He walked I had to decide between a Toyota and another major car manufacturer. In my first visit to Frontier Toyota, I was greeted by Al Hernandez. He walked me through the different Sienna trims, demonstrated features to me, and answered the questions that I had thus far into the process. As it was the first van I was looking at, I had informed him that I was not in it to buy that day. Al actually agreed with me that it would not be in my best interest to buy and to make sure I looked at a variety of choices. There was no pressure and plenty of realism. I give props to him for his honesty and that is what made me come back to Frontier Toyota when we were ready to purchase! When I did make the decision to purchase a Sienna, I returned to Frontier Toyota. By this time I knew exactly what I wanted and to get it I chose to go through internet sales and worked with Drew. Drew was excellent at keeping in communication while he searched other dealerships to find EXACTLY what I was looking for. He invited me to come in as soon as the van arrived on the lot to "look at it." Never in the emails was there any pressure to buy. His pleasant attitude and ability to converse and knowledge in the intricacies of the Sienna made a late night of purchasing well worth it. More

We had wanted to buy a new Toyota vehicle. We had done our homework on the vehicle online and in advance. I have purchased many vehicles before, and understand the process well, including the sales device our homework on the vehicle online and in advance. I have purchased many vehicles before, and understand the process well, including the sales devices used by some of the less savory sales teams (Scarcity of item, , Authority of person identified as Sales Manager, and Under Value of Trade, to name a few). Salesperson Sanjay Gupta attempted to use every "slimy" car sales device on us he could muster (even taking our DL's so we wouldn't walk out). Whoever has instructed this salesperson has done him a disservice, by removing the most important attribute of a salesperson, the connection with the potential buyer. All we were looking for was a fair deal. We had gone in knowing wholesale & trade in value on our trade. When this person who was identified as his sales "manager" came to speak with us, he told us this particular vehicle was scarce (it is not), and as a result offered a discount of only $500 off sticker price (we already had a much better quote online for the same vehicle). We were then told by the same "manager" rather gruffly that they were not interested in our trade in. At this point we told him that in that case we were not interested in his vehicle either. We were willing to negotiate and deal if necessary, however his attitude and arrogance stopped us immediately. We are buying a new Toyota, but certainly not at this dealer...ever! More