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Future Chrysler Dodge Jeep Ram of Fairfield

Fairfield, CA

not yet
rated
115 Reviews

2595 Auto Mall Pkwy

Fairfield, CA

94533

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Showing 115 reviews

April 05, 2023

Do not buy cars from this dealer especially used cars . I bought. Car from them it shows on the car fax as no accident but I took the car to a shop to do some mods and I was told by two experts the car was More

by Roush81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Izzat Tadrous, Randy Ycmat
March 26, 2023

The new GM Luke was fantastic! I wasn’t unreasonable with my value for my trade in so he gave me exactly what I was looking for my vehicle and discounted his vehicle creating a gre More

by Jcongi87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim S , Luke (GM)
October 06, 2018

Sell event fliers/mail out customer incentive Avoid Randy that was my salesman he was a lousy one at that I would not recommend this dealer it’s a waste of time and you never receive your prize wi More

by Dodge journey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales manager, Randy Ycmat
August 11, 2018

FRAUD, LIERS they don't deserve any stars. I was pre-approval prior to going there I got there at 10:00 AM and didn't leave till almost 6:00 PM I was pre approval for one amount but when I got More

by Mom discussed
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nora Meacham, Izzat Tadrous
Aug 16, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

I'm sorry to hear of your negative experience at our dealership. So that I may be able to better understand the situation at hand, please contact me at your convenience. We would be more than happy to further discuss the issue and move forward in a positive direction. Sincerely, Debbie George, Customer Care Center Director, 707-420-7700

August 10, 2018

THANKS NORA Really pleased, went in with some wiggle room on my wants & left based off of a suggestion but 100% pleased with my decision. I was well taken care of More

by damoniw930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora Meacham
Aug 16, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thank you for the feedback! We are happy to hear of your positive experience at Momentum Chrysler Dodge Jeep Ram Of Fairfield, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Debbie George, Customer Care Center Director, 707-420-7700

July 08, 2018

Purchase new Jeep When we arrived on lot we were met by Paul. From the very first time we met he was very informative and helpful. He went beyond our expections and ver More

by David mellow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Herguth
Jul 18, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Momentum Chrysler Dodge Jeep Ram Of Fairfield Team

July 07, 2018

Long Process, wasted a lot time. Need to listen better. Pre Approved by my credit union management ran dealer finance numbers anyway. 10% better rate at my credit union. Wasted entirely too much time. Liste More

by EHOPKINS1408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nora and Dan Clark were the best., Nora Meacham
July 04, 2018

Terrible. Wasted time. The initial salesman Paul notified me that he would not be there the day of my appointment. I drove from South Lake Tahoe and 20 mins from arriving he More

by RUNNERSPRIDE12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul, Alex, Randy Ycmat
June 21, 2018

Fast and professional Was a great experience they had me in a new truck in a very short time. they were very friendly and took care of all my needs More

by ROBWINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Ycmat
Jun 25, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thanks for the review, Rob! It was our pleasure being able to get you into the right new truck. We hope you enjoy it, and please come back to see us again!

June 17, 2018

Terrible experience. Went in to buy a car that was within my budget. Told them to go through my bank, I was pre approved for an amount in which I could pay for. Instead th More

by CassiStewart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Ycmat
Jun 20, 2018 -

Future Chrysler Dodge Jeep Ram of Fairfield responded

Thank you for sharing your feedback with us, Cassi. It’s our goal to provide a seamless and stress-free car buying experience, and we’re disappointed that you did not have an enjoyable experience. Our General Manager would like to speak with you immediately to learn more about your visit and to work with you to find a solution. Please call (866)313-2755 at your earliest convenience and ask to speak with Marco Garcia Hollmann. Together, we can work through this and solidify our working relationship moving forward.

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