Future Chrysler Dodge Jeep Ram of Fairfield

I would give 0 stars if possible! This place has been horrible! Zero communication with them.I cant even tell you the amount of times I have called and never received a call back from This place has been horrible! Zero communication with them.I cant even tell you the amount of times I have called and never received a call back from Greg, or JT. They have had my vehicle on and off for over a month problem still not fixed! Also with other issues arising because of that problem! We were so frustrated we went to the GM (Fazel) and he was very rude and dismissive. He never let us explain everything that was going on and if we tried to say something he cut us off and told us, this is how its going be. A quote from him was "I am not asking you, I am telling you this is how its going to be!" We have tried reaching out to the C.O.O. of the company. No word from him either. We are going on 2 months with our vehicle, we have a due bill stating they would fix the problem, and its not fixed. We were "guaranteed" it would be fixed a certain day, and SURPRISE!!!! We still have not heard from this dealership. I would never recommend this place to anyone! More

Amazing people! I cannot tell you how nervous I was to buy a new car, but let me put you at ease, A lovely lady by the name of Nora Meagan, Alex And Izzy were AMAZED I cannot tell you how nervous I was to buy a new car, but let me put you at ease, A lovely lady by the name of Nora Meagan, Alex And Izzy were AMAZED people that made the whole thing easy and enjoyable. Nora, if it were not for her I would of left, they changed management that morning when I came in and the new manager did not have log in password so it took way way longer than any other, but she kept me and my son calm, laughing, she even filled my new car with a full tank of gas to say sorry. They stand by their cars a lifetime warranty, I will buy all my cars from them and only them. More

Persisted and friendly staff I am satisfied over all....but the wait was craizy...wow...we want to leave by 6pm...built over all Nora and Alex Randy what made a little easier to s I am satisfied over all....but the wait was craizy...wow...we want to leave by 6pm...built over all Nora and Alex Randy what made a little easier to stay.... More

Great service Everything was great from when I first pulled up. The waiting room was very pleasant. Your service advisor Greg was very helpful and efficient. Overa Everything was great from when I first pulled up. The waiting room was very pleasant. Your service advisor Greg was very helpful and efficient. Overall a great experience. Thank you very much More

Go see walter in service! Period Walter managed my trucks needs and facilitated my experience at Fairfield dodge. He's very helpful and is great at what he does. My truck is fixed and Walter managed my trucks needs and facilitated my experience at Fairfield dodge. He's very helpful and is great at what he does. My truck is fixed and back on the road More

Friendly staff From service writer to clean up crew everyone was very friendly. The waiting room has great coffee. After service was complete they washed my truck. From service writer to clean up crew everyone was very friendly. The waiting room has great coffee. After service was complete they washed my truck. More

Excellent service Stopped in with no appointment and the advisor was able to get me in and out quickly. He was professional and even made sure they washed my car for me Stopped in with no appointment and the advisor was able to get me in and out quickly. He was professional and even made sure they washed my car for me. I would definitely recommend to anyone I know. More

Excellent as usual Your company being fair, trustworthy and honest was able to solve a major problem which was not visible. Although, another company created the issues Your company being fair, trustworthy and honest was able to solve a major problem which was not visible. Although, another company created the issues, with your staffs keen eyes and patience and proper diagnosis, I was able show them your findings and they are now addressing the problems as I type. More

Service Walt Ameling went above and beyond to make the service of my vehicle painless as possible. Excellent communication and customer service goes a long w Walt Ameling went above and beyond to make the service of my vehicle painless as possible. Excellent communication and customer service goes a long way when having to deal with issues of any vehicle repair. It’s appreciated when someone goes the extra mile to make sure all aspects are covered and handled in a timely and efficient manner. More

Great service Walter got me in and out no hitch, and kept me updated while the vehicle was being worked on, and got me out on time Walter got me in and out no hitch, and kept me updated while the vehicle was being worked on, and got me out on time More