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Future Ford of Sacramento

Sacramento, CA

3.4
731 Reviews
Our goal is to give you the best possible experience whether it's here online or at our store located at 4625 Madison Ave., Sacramento. Our professional and fun-loving sales team is committed to your complete satisfaction. Future Ford of Sacramento prides itself on building relationships with our customers throughout all phases of the automotive journey whether it's Sales, Service, or Parts. Our Team is a proud recipient of the Presidents Award, Ford's most prestigious award for customer satisfaction and sales volume. All of us on the Future Ford Team look forward to serving you!
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4625 Madison Ave

Sacramento, CA

95841

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Showing 731 reviews

January 11, 2022

Andy Chacon is great and always takes my issues with urgency whether it be an actual problem or just regular maintenance during my busy schedule. Great communication and able to get me in quickly. More

by IKEMAIL73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Chacon
January 11, 2022

Quick and easy process- appointment was scheduled in a timely manner. Great service over all - Thank you Don! More

by delossantoslopez1118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don
January 11, 2022

What a great experience. From the moment we ordered the car to signing the paperwork. Excellent professional service from Stan our. Salesman to Matt our fiancé manager. More

by RTAGESON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stan
January 11, 2022

Excellent customer service and experience.Loved the way Excellent customer service and experience. Loved the way they explained the deals And information of the car and finance . The manager was very hu More

by SAADMANSUR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
January 11, 2022

These guys are prompt, courteous and, efficient and have a good track record with my history More

by ERACE2757
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua, Tai
January 11, 2022

My customer service rep did a great job and I would definitely come back again to see him. I got a ride on Lyft and my driver was engaging and I even gave him a tip!! More

by boemereric64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
January 11, 2022

Communication was terrible. I had to reach out to ask when my car would be finished. On the day I was told it would be done, I had to reach out to find out when it would be ready only to be told there w More

by kd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy
January 10, 2022

Andy Chacon I feel is someone I can trust which has been a rare find for me throughout many years of dealing with dealership service department's. Andy Is always disable to get me in in a timely matter, I a More

by IKEMAIL73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Chacon, Blake Paulson
January 10, 2022

Future Ford Service Advisor Chris Buckingham was absolutely fantastic. He kept me advised to my service progress and explained future service recommendations very thoroughly. More

by BRILL53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Buckingham
January 10, 2022

Everyone at Future Ford of Sacramento is friendly, honest, direct, and professional. Even walk-in oil changes are handled quickly. More

by MEIRCEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Someone in Service
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