GMC Cadillac Fort Walton Beach
Fort Walton Beach, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Sold a certified pre owned Cadillac to us and specifically said drivetrain was covered for one year because it was pre-certified. It had 85,000 miles on it. Less than 90 days and the rear differe specifically said drivetrain was covered for one year because it was pre-certified. It had 85,000 miles on it. Less than 90 days and the rear differential clutch pump goes out. That is part of the drive train and they would not honor it. It wouldn’t bother me so bad if that had not been one of their selling points. Liars the whole lot of them. Anything to get the sale. Will never do business there again. More
Your scheduling system is not very customer friendly I got a coupon yesterday for a 20% credit on my next service and it was supposedly good for 30 days. I attempted to schedule an appointment for next S got a coupon yesterday for a 20% credit on my next service and it was supposedly good for 30 days. I attempted to schedule an appointment for next Sat (!-11) at 11:30, that was impossible. So I tried to schedule for the following week and the system didn’t allow this. Somebody should tell the service manager that his system is poorly designed. Dan More
It's bad when the dealership can't fix their own vehicles without trying to upsale then get mad and tell you to come get your vehicle because you won't buy their part. According to the service paperwork didn without trying to upsale then get mad and tell you to come get your vehicle because you won't buy their part. According to the service paperwork didn't do as asked . We knew the ecm wasn't sending signals so brought it in to see if it was programmed right and of course they didn't check the programming liked asked to. plus guess price went up real bad last time i was told $1375 this time they wanted $1241 just for the part. Then had to get my paperwork corrected after they were trying to charge $260 for diagnostic. Service manager corrected it fast and so apologetically. So unless you intend on buying their parts I wouldn't take my vehicle there for service car seat there for a month and just got a call last week More
Justin Swanson is one of the most knowledgable and competent sales professionals I've come across in a long time. I was searching nationwide for a used BMW i8 (over 100k car), so I've called and deal competent sales professionals I've come across in a long time. I was searching nationwide for a used BMW i8 (over 100k car), so I've called and dealt with a number of salespersons during that time. Justin was able to help me evaluate the car long distance, noted every minor detail (including a TINY little ding in the doorframe), and was open to being 'schooled' on features he was previously unaware of. I ended up not being able to get the car (Justin's car was a close second) because his manager was not quick enough with the final pricing. I wish there were more salespeople like Justin, so that used car dealerships could get a better reputation. More
Best car buying experience EVER! ! Honest, upfront pricing. The people and atmosphere were great. Trey was incredibly helpful!! I highly recommend Trey and Step One Automotive!! ! Honest, upfront pricing. The people and atmosphere were great. Trey was incredibly helpful!! I highly recommend Trey and Step One Automotive!! More
This is my 3rd purchase from Trey Hill. Hands down beat salesperson I have ever had. I can call him anytime and he is like family to me. Highly recommend! Hands down beat salesperson I have ever had. I can call him anytime and he is like family to me. Highly recommend! More