GMC of Riverfront Park

I am not happy with the transactions that were recently made at Riverfront Park GMC.I purchased a Sierra 1500 AT4 putting my trust in the salesman(my mistake) .He asked me what I was looking for I told him made at Riverfront Park GMC.I purchased a Sierra 1500 AT4 putting my trust in the salesman(my mistake) .He asked me what I was looking for I told him I have had 2 Harley Edition Ford F150s that I really liked because they come all decked out all the bells and whistles I never get off paved roads I said several times.He suggested the AT4.They had 1 on the lot I looked at it and thought it might work.So they had one brought in from the Portland area.Beautiful truck but road very stiff and steering was rough also and the tires we’re very aggressive loud and terrible ride.I asked the salesman if Riverfront if they didn’t a factory swap he said no I would have to go to a tire store.So I did put the Michelin tires on it that it called for the ride was better but my trade in Silverado was better and the steering was still not good.After a week or so I figured this truck was not for me.I called the salesman and he said bring it back he would talk with the sales manager and we will make sure you are well taken care of since I was a long time customer buying 5 vehicles from the dealership which also meant I traded in 5 vehicles/So really 10 vehicles.I buy a new truck every 1 or 2 years.I was told at first the AT4and I would get back $10,000 back which I thought was a fair deal and we shook hands then my salesman came back and said no that wasn’t the deal the AT4 straight across for the Canyon about a $20,000 difference in sticker price.I said what happened to the original deal he said something about they couldn’t take off sales rebates or deal holdbacks.I said that doesn’t sound right.Zak in another meeting explained it better but the fact remains we were $20000 off on sticker prices not to mention trade in .So this is how I am being taken care of.I plan on buying more trucks in the future every year or 2 and trading in trucks also .So in the future I will be using a dealership that does take care of me probably another 10 trucks total new and trade ins.I know you dont care about future sales or repeat business or this would not have happened.I also know I probably will not hear back from the dealership or will they do anything about but at least you know why. More

They handled my auto in great time , as I sat and waited. I was also asked if I wanted the tire sensors replaced before they did it. Thank you! I was also asked if I wanted the tire sensors replaced before they did it. Thank you! More

I can trust Eric to make sure whatever needs servicing on my car, will be professionally completed. my car, will be professionally completed. More

They have exceeded all levels of the lowest of all life forms. The sales manager Zach is nothing but a liar and thief. Zach changed the price by 12,000 over the internet advertisement. He also stated tha forms. The sales manager Zach is nothing but a liar and thief. Zach changed the price by 12,000 over the internet advertisement. He also stated that we're 3800 in accessories like ceramic coating and tint which is all bullsh!t. Do not buy from this dealer! More

Got a vehicle from them 3 months ago and am still waiting to get license plate from them. Ive gotten new temp tags once and am currently riding around with expired temp tags because they told me they couldn' to get license plate from them. Ive gotten new temp tags once and am currently riding around with expired temp tags because they told me they couldn't renew my tags before they expired mind you they've done it the time before. I'm calling to get in touch with people, nobody seems to know anything. It seems very unorganized. My sales rep is even avoiding me.. More

Disappointed when you make an appointment and your car is put to the end of day because you didn’t wait. Why make an appointment? The service from Jonathan was great but was disappointed with the wait. put to the end of day because you didn’t wait. Why make an appointment? The service from Jonathan was great but was disappointed with the wait. More

Just had my truck in for a recall issue on my engine. Jonathan informed me that they needed my truck for the day. When it was done, he called me. I needed a ride, so they sent a driver to pick me up, and Jonathan informed me that they needed my truck for the day. When it was done, he called me. I needed a ride, so they sent a driver to pick me up, and by the time I arrived at the dealership, it was after hours, but Jonathan stayed to let me know what they did to my truck. I appreciated what he did, and that is what I call customer service. More

All was good, got serviced and they found issues with my car. They have ordered the parts and will contact me when they arrive. car. They have ordered the parts and will contact me when they arrive. More