Gainesville Chrysler Dodge Jeep RAM - Service Center
Gainesville, FL
583 Reviews of Gainesville Chrysler Dodge Jeep RAM - Service Center
Always very attentive, friendly and punctual. I am very happy with my Jeep first purchase . I am very happy with my Jeep first purchase . More
Great service and great people to have work on my car, very fast service as well very fast service as well More
WORST experince at a dealer ever! Been a Jeep customer for 25+ years. Dealership had my Jeep 2 weeks, with spotty communication. Offered zero solutions to my issues & had to escalate Been a Jeep customer for 25+ years. Dealership had my Jeep 2 weeks, with spotty communication. Offered zero solutions to my issues & had to escalate everything. Scott was terrible service advisor. If my jeep wasn't under warranty I would not take it there. More
Jaimie got me in as a traveler that needed repairs quickly. She explained everything thoroughly so no surprises at the end. Thanks again. quickly. She explained everything thoroughly so no surprises at the end. Thanks again. More
They are not very good on communication. I was dealing with Jaime, she said she would call back and never did. I called the next day and they said she was sick so I end up talking to Scott. I was dealing with Jaime, she said she would call back and never did. I called the next day and they said she was sick so I end up talking to Scott. Which said he would do research and call me back and he never did. Jaime is better at text messages than she is phone calls. More
They were really nice. They let me use a table to study and work while I waited. They were up front about the cost and listening to my concerns. I also took did the hand wa They let me use a table to study and work while I waited. They were up front about the cost and listening to my concerns. I also took did the hand wash for the first time and that was cool. They did a good job on that, as well. More
The service area is always so efficient helpful. I always ask for Kristin because her customer service is above the standard I expect. She is polite and keeps me up-to-date constantly on my repairs I always ask for Kristin because her customer service is above the standard I expect. She is polite and keeps me up-to-date constantly on my repairs and maintenance. She went out of her way to fix my last name and when my name changed due to marriage, she is above par for any service area. Please keep her there because she is excellent and keeps me coming back. More
Service was great. Liked that I got an email of inspection report while waiting, gave me time to review before being put on the spot to decide what I wanted done. Also Liked that I got an email of inspection report while waiting, gave me time to review before being put on the spot to decide what I wanted done. Also really appreciated the car wash! More