Gale Toyota
Enfield, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 441 reviews
Alex was great, nice guy, very good customer service. Makes it a pleasure to buy from Gale. Chelsea Chittick was also very pleasant, not pushy at all. They both made an uncomfortable experience very Makes it a pleasure to buy from Gale. Chelsea Chittick was also very pleasant, not pushy at all. They both made an uncomfortable experience very pleasant More
The dealership had great people to talk to and knew what I wanted to get in I wanted to get in More
Alex is one of the most patient salespeople I have every worked with. He spent a lot of time explaining all the features in the car. 10/10 would reccomend working with him! worked with. He spent a lot of time explaining all the features in the car. 10/10 would reccomend working with him! More
Barbara was so pleasant to deal with. She greeted us on parking lot asking what we are interested in and then offered a test drive. It was that simple and pleasant. Then we went over the details and got th parking lot asking what we are interested in and then offered a test drive. It was that simple and pleasant. Then we went over the details and got the new car. More
I bought my new 2022 Toyota 4Runner Limited at this place and I am so happy with the service. Everyone was frandly and helped me a lot. The sale person who helped me to chose the car is Barbara. She is very and I am so happy with the service. Everyone was frandly and helped me a lot. The sale person who helped me to chose the car is Barbara. She is very competent and honest lady. She spent above an hour to show to me all possible functions in my car before I left. I recomend this dealer. More
We walked into Gale not really expecting to buy anything, but did have a vehicle in mind. The second we walked inside we were met by multiple people who directed us to a wonderful woman Alexandra to help us but did have a vehicle in mind. The second we walked inside we were met by multiple people who directed us to a wonderful woman Alexandra to help us out with the process. All in all we spent close to 4 hours at Gale, and we came out with a beautiful new 4Runner. We’re looking forward to building a relationship with Gale Toyota over the years! More
I purchased a 2020 Tacoma in 2019 and I cannot complain about the buying process or the service of the vehicle so far. However I refinanced my vehicle in January of this year and approached the dealership about the buying process or the service of the vehicle so far. However I refinanced my vehicle in January of this year and approached the dealership to cancel my GAP and extended warranty that was purchased through the initial transaction. The new bank provided another set of those products and had me go to the dealership to have them prorated and refunded. My first initial visit was at the end of July and it is now 11/17 and after numerous trips into the dealership on a nearly month basis as well as many unanswered phone calls the refund is yet to be processed. On the second visit which was in the beginning of September I was told that it was not processed because of a paperwork issue. The finance manager had me complete appropriate paperwork. Then after following up in October there was no status and she told me that it could take months, even though the dealership is the one who cuts the check. I have made several unanswered calls and feel like I am being dodged. If the refund was only 100 to 200 bucks I would have probably already given up but the products equaled over 2k when purchased. I plan to continue to follow up as I feel they are just stalling to see if I give up. I refuse to let myself go into the dealership and make a scene as I am a first responder and don't need the police being called. But I honestly don't know where to go from here if they just flat out refuse to process it. For customers that may plan on refinancing in the future please stay clear. More
I had a great time getting a car here! Alex helped me out significantly and there was no pressure or haggling to buy anything when I was getting my car. significantly and there was no pressure or haggling to buy anything when I was getting my car. More
Went to Gale just looking at possibly buying a new 4Runner and with the awesome help of Marco and the team I bought a 2022 4Runner and absolutely love it. I would highly recommend Gale for their Sales 4Runner and with the awesome help of Marco and the team I bought a 2022 4Runner and absolutely love it. I would highly recommend Gale for their Sales and Service team. They now have a lifetime customer. More



