Gale Toyota

Your Joking I am an actual customer and I will tell you the reviews here are not reflective of the experience you will have at this dealership. I had an awful exp I am an actual customer and I will tell you the reviews here are not reflective of the experience you will have at this dealership. I had an awful experience with Barbara a sales person there. She was rude and seemed bored to death. The irony was we were there to purchase a new car. We finally left and purchased 2 new cars elsewhere. When the dealership sent me a followup email I told them about my experience with Barbara. This am she called my home and yelled at me. That's right somehow her rudeness was our fault. I am so happy I did not buy from them. Please be very careful when deciding on a dealership. I recommend you drive past this one. More

Painless Experience Chelsea was very thorough and answered all of our questions without making us feel pressure to buy. The car sold itself. Chelsea helped to make the bu Chelsea was very thorough and answered all of our questions without making us feel pressure to buy. The car sold itself. Chelsea helped to make the buying process smooth. More

Always an Awesome experience at Gale Toyota. Whether purchasing a vehicle or having my vehicle serviced, the sales & service department has always been top-notch. I especially loved working with Whether purchasing a vehicle or having my vehicle serviced, the sales & service department has always been top-notch. I especially loved working with Chelsea with this purchase. More

hope this does not happen to you when you shop here...... This review is based on July 23. 2019 experience. I am not quick to give bad reviews but they truly earned 1 star from us. My wife and I was ready t This review is based on July 23. 2019 experience. I am not quick to give bad reviews but they truly earned 1 star from us. My wife and I was ready to purchase Brand new 2019 Highlander SE MODEL.(we visited 2 other dealerships the day before and was very ready to make a purchase) When I called this dealership to get their price on the Highlander SE, sales person Dave was professional, down to the point and offered me a price that was very good.(he told me he had 30years in sales experience) I went down to the dealership with bank check in hand, ready to make the purchase. After test driving the vehicle, Dave and I, shook hands to agree on price, I even added the vin number to my insurance policy to register the vehicle . after about 30 minutes into purchasing process, Dave came back to the table and started explaining there was a terrible mistake on the price he offered. Due to mistake of internet company they hired(the sales manager insisted it was not their mistake) they could not sell the car at the price they agreed already. Price of the car jumped $2000(later manager offer $500 discount) I and my wife ended up not buying the vehicle, spending almost 2.5 hours at the dealership all because of their mistake. They knew we were very upset and disappointed with the situation but "sorry" was all we were offered. I even sent an email to the owner of the business, since they claimed it was a family owned business, I thought the owner had some respect for our lost time...... WAS I WRONG ABOUT THEM. The owner did not reply till this day. Please be aware that what happen to us can happen to you. I DO NOT RECOMMAND THIS PLACE. (we did make the purchase at Hartford location next day) More

Easy to Do Business With Chelsea Chittick was very knowledgeable about the functions of multiple models I considered. She took her time and answered every question. She worked Chelsea Chittick was very knowledgeable about the functions of multiple models I considered. She took her time and answered every question. She worked hard to earn my business. More