We have leased two Toyota's from them and the sales and service dept shows ZERO CUSTOMER SERVICE
I called in to make an appointment for my 2014 Toyota RAV4 and had requested a loaner vehicle. They said they don't give loaner cars, but my RAV4 needed service as the trunk power door is not working, breaking system needs to be checked and the glove compartment is not locking, but at the time of leasing my cars from them, they promised us things; such as, when we drop off the car for service, they will provide a loaner car.
I had spoken to the sales lady named Barbara two weeks ago regarding service and a loaner car. She had told me the service manager, Rich, would call me, but I have not heard from him.
Unfortunately, I will be taking my business elsewhere.
Service dept. has bad service ,they don't care about their csutomers