Ted was pleasant, accommodating, and informative with helping me understand the different models and pick the right car for me. Not only was he helpful with finding the right car, he was also helpful in getting it in my budget. He gave me his cell, so that when i was ready, i could reach him and get the ball rolling. I have a very busy schedule and he answered me on his day off and had everything ready for me when i walked in the door the following day. Top notch!