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Galeana Chrysler Dodge Jeep Fiat

Fort Myers, FL

2.9
507 Reviews

14375 S Tamiami Trail

Fort Myers, FL

33912

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507 Reviews of Galeana Chrysler Dodge Jeep Fiat

November 14, 2018

Three peat customer This is our third vehicle purchase with Ken McKinney. Worked hard to find the truck we wanted. Very nice deal, great customer service, and finance More

by Timbar49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Finance Guy can’t remember his name but he was hilarious, Kenneth McKinney
Dec 06, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, Timbar! It makes our day to hear that Ken McKinney worked hard to find the perfect truck and gave you great customer service and that Obie was pretty cool during your recent purchasing experience. We have the best team in SWFL because of people like Ken and Obie, we are fortunate to have them. Thanks again for your feedback and have an incredible day, The Galeana Management Team.

November 12, 2018

Excellent Express lane. Sarah was terrific. Very pleasant to deal with. Very easy done quickly and Sarah kept me informed throughout the process. Life is good More

by Slc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah
Nov 29, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, Slc. We are happy to hear that Sarah was pleasant to deal with and kept you informed throughout the process. We have the best team in SWFL because of people like Sarah. Thanks again for your feedback and have a phenomenal day, The Galeana Management Team.

November 10, 2018

Excellent and professional experience! Great inventory, staff and service. Kept informed through the process and very detailed. Very happy with the decision to make a new addition to our co More

by Deaglecraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez
Nov 29, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, Deaglecraft! IIt makes our day to hear that you found our staff, service and inventory to be great and that Daniel Gonzalez kept you informed through the process. We are fortunate to have a team full of people like Dan. Thanks again for your feedback and have a fantastic day, The Galeana Management Team.

November 09, 2018

Total Lack of Service My convertible top broke - stuck in an upright position 19 months ago. But this service dept did not care. They were too busy to fix it and I was retu More

by travelbarb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe, Jim Doyle, Dwight Jorge
Nov 27, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, Travelbob. We are sorry to hear about your experiences with our service department. Please reach out at your convenience so we can discuss your visits further and hopefully find a way to make you a fan of our establishment. We apologize for any inconvenience and hope to hear from you soon. Thanks again for your feedback and have a great day, The Galeana Management Team. Susan/Customer Relations Manager/Susan@GaleanaFL.com/239.362.9006 Monday-Friday 9am-5pm

November 06, 2018

Promises never kept Purchased a 2016 Dodge Charger from this place (not calling it a dealership because they do not remind me of dealerships I have purchased cars from in More

by Celts
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff Martin original sales .person., Chick Vuolo
Nov 08, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, Celts. We are disappointed to hear about your communication issues you have been having with our team. We know how discouraging lack of communication can be and we would love the opportunity to get to the bottom of this and get it turned around for you. Please reach out at your convenience so we can figure out what is going on with your navigation system and try to make up for any frustrations that you have had to endure. We appreciate your feedback and hope that you have a wonderful day, The Galeana Management Team. Danielle Minor/Marketing Assistant/Dminor@GaleanaFL.com/239.687.3226 Monday-Friday 9am-5pm

November 04, 2018

Another easy commercial van purchase! I have purchased vehicles from Galeana for longer than I care to remember. Daniel Gonzalez and David Scharnweber always makes my commercial vehicle tr More

by Independentlaundry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scharnweber, Daniel Gonzalez, Chris Millar
Nov 08, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, Independentlaundry! It makes our Galeana day to hear that Daniel Gonzalez and David Scharnweber always make your commercial vehicle transactions easy and fair. We have the best team in SWFL, all because of people like Daniel and David. Thanks again for your feedback and have a fantastic day, The Galeana Management Team.

October 24, 2018

very impressed I was looking for a new Jeep GC Overland, and couldn't deal with my local dealer back home...after many years and much turnover in the sales team, I g More

by Snowbird
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scharnweber, Al Auletta, Angel Apolinaris
Nov 01, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, Snowbird! We are overjoyed to hear about your experience with our staff here at Galeana. It is wonderful to know that David was able to help pick up where Al left off with your purchase on his day off. We are proud to have such a fantastic and cooperative team. Thanks again for your feedback and have a spectacular day, The Galeana Management Team.

October 21, 2018

Excellent Service My first experience buying a vehicle here. Upgraded my old Jeep to a new Jeep. My salesperson, Daniel Gonzalez was great! He answered all my questions More

by kesmit239
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez, Angel Pagan
Oct 24, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, Kesmit239! It is awesome to hear that Daniel Gonzalez was great during your recent visit to our dealership. Knowing that he answered all of your questions and was very accessible and kept in touch until decided on a vehicle brings us great pride. We are lucky to have people like Daniel on our Galeana team. Thanks again for your feedback and have an excellent day, The Galeana Management Team.

September 14, 2018

Fantastic service Our salesman Brittan Keane and the rest of the sales staff were amazing. Buying the truck was effort less and fast. In and out with a truck in no time More

by DLS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Chick Vuolo
Sep 19, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, DLS! We are thrilled to hear that Brittan Keane made the process of buying your new truck effortlless and fast. We are proud to have the best team in SWFL and it is all because of people like Brittan. Thanks again for your feeback and have a great day, The Galeana Management Team.

September 06, 2018

Great Service Both guys were great to work with. I had my wife not feeling well in the car waiting and they helped expedite the process of the sale of the new truck More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Gonzalez, Angel Apolinaris
Sep 07, 2018 -

Galeana Chrysler Dodge Jeep Fiat responded

Thank you for your review, Bob! It is so good to hear that our team were great to work with and they helped expedite the process while your wife was feeling ill in the car. Thanks for your feedback and have a fantastic day, The Galeana Management Team.

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