
Galeana Chrysler Dodge Jeep Fiat
Fort Myers, FL
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507 Reviews of Galeana Chrysler Dodge Jeep Fiat

Always great This is our 5th car we buy here always treat us good and work with us. Great team and kid friendly with my two boys. This is our 5th car we buy here always treat us good and work with us. Great team and kid friendly with my two boys. More

Sales associate Daniel Gonzalez was the most honest, knowledgeable, and professional sales person I have encountered in a very long, long time. He truly understands Daniel Gonzalez was the most honest, knowledgeable, and professional sales person I have encountered in a very long, long time. He truly understands the meaning of customer service,and goes the extra mile to assist and explains any questions or concerns. More
Do not reply This my story: Galeana reply N/A I purchased a used Chrysler 300 on 8/4. Salesman offered $6000 for our trade-in, saying it was worth little a This my story: Galeana reply N/A I purchased a used Chrysler 300 on 8/4. Salesman offered $6000 for our trade-in, saying it was worth little and would be put out to auction. It is now on their lot for $12,990. We paid their price for their car. The "out the door" agreed price was $7500 + our trade. Even though they advertise their prices include the fees, the finance mgr. proceeded to add all the extras, dealer fee, docs, tax, etc. We purchased the extended warranty for $2750, that's ok. Then he added a simonize service for $599.99, which was never discussed. is not ok. After buying the extended warranty, I said "nothing else, not a penny more". After being in the place from 3PM to 7:30 PM (1 1/2 hour after closing time), I felt pressured to sign all papers, and let people go home. We still had a four hour drive home. Upon reviewing papers next morning, I found the contract for simonizing, which I knew nothing about. Being in our eighties, we would never drive 8 hours R/T, tank of gas, food, for a simonize service - even if it was free. We had two key fobs to our trade, and asked the salesman if one could be re-keyed for the new car. He said he wished it could because he had many in the office, which can't be used. So we left both key fobs with him. Now I find that key fobs can be re-keyed by an authorized auto locksmith. Galeana has not answered any of my emails asking only to cancel the simonize service, because we cannot use it. I forgot to mention I was told the finance rate would be about 4%. It became double @ 7.99%. More
Great Customer Service I went in to see a used Vette they had and the salesman and finance guy were awesome. I am a satisfied customer and will refer others. I went in to see a used Vette they had and the salesman and finance guy were awesome. I am a satisfied customer and will refer others. More
Poor service I took my 24000 mile wrangler for a front end rattle. They couldn’t replicate the issue and did not find anything. I also had an oil change done. J I took my 24000 mile wrangler for a front end rattle. They couldn’t replicate the issue and did not find anything. I also had an oil change done. John (the person who helped me) was great, he was helful, friendly and got me an early appointment. My issue the fact that they didn’t fix my problem and the person who cashed me out had no idea what was done to my vehicle, and didn't give me a sumary (like EVERY other place) she just wanted payment. Since she didnt tell me anything so I had to ask and she didn’t know. Did they rotate tires? Didn’t know. Did they top off fluids? Didn’t know. How are the breaks? Didn’t know. Then after I leave, she calls me and with a rude tone tells me to come back because I “took” Chysler’s copy. I took what they gave me. Poor experience. More
Daniel Gonzalez He’s a great guy, he helped us tremendously! It was my first car and I got it thanks to him, what a great help! He’s a great guy, he helped us tremendously! It was my first car and I got it thanks to him, what a great help! More
Wrangler Sahara Muy buena todo la atención de Daniel Gonzalez desde el primer momento en que llegué al dealer además de que todo el tiempo me tuvo informado sobre el Muy buena todo la atención de Daniel Gonzalez desde el primer momento en que llegué al dealer además de que todo el tiempo me tuvo informado sobre el proceso de Contruccion del jeep More

Great experience purchasing my new car Purchasing a car could be stressful but Daniel was very nice and made the time fly and was very patient helping me find the perfect car for me . Purchasing a car could be stressful but Daniel was very nice and made the time fly and was very patient helping me find the perfect car for me . More
New car purchase To trade a 2014 Fiat 500c pop. I traded for a 2018 Fiat 500L treckking. A great upgrade thanks to Fernando. Thanks to his product Knowledge I was abl To trade a 2014 Fiat 500c pop. I traded for a 2018 Fiat 500L treckking. A great upgrade thanks to Fernando. Thanks to his product Knowledge I was able to get my new car More
Excellent salesman Highly recommend Fernando Gonzales and Maurizio Randanzio and Angel Apolinarid in finance for their help on my new car purchase . Had a wonderful pur Highly recommend Fernando Gonzales and Maurizio Randanzio and Angel Apolinarid in finance for their help on my new car purchase . Had a wonderful purchasing car buying experience !they went the extra mile to make a good deal a great deal! Will send all my friends in! More