Galeana Chrysler Dodge Jeep Fiat
Fort Myers, FL
Filter Reviews by Keyword
By Type
594 Reviews of Galeana Chrysler Dodge Jeep Fiat
Had a great experience buying my 2025 Dodge Charger with Amir! He was super helpful, honest, and made the whole process easy and stress-free. Highly recommend asking for Amir if you're looking for a new car Amir! He was super helpful, honest, and made the whole process easy and stress-free. Highly recommend asking for Amir if you're looking for a new car! More
Purchased a Ram 1500 here a couple weeks ago and had an incredible experience. The building is new and modern, and in all the years of purchasing vehicles I’ve never had an easier, more enjoyable experienc incredible experience. The building is new and modern, and in all the years of purchasing vehicles I’ve never had an easier, more enjoyable experience than working with my salesman, Yankiel. I will gladly refer friends and family to him again and again More
Great selection and great customer service. I definitely recommend it for anyone who is interested in getting a new car. Yankiel Ortiz was the sales person who helped us and he is awesome… very I definitely recommend it for anyone who is interested in getting a new car. Yankiel Ortiz was the sales person who helped us and he is awesome… very knowledgeable and helpful. More
Avoid Galeana at All Costs – A Truly Awful Experience Our experience at Galeana was nothing short of infuriating. From start to finish, we were given the runaround, misled, and left with a Experience Our experience at Galeana was nothing short of infuriating. From start to finish, we were given the runaround, misled, and left with a $500+ bill for absolutely nothing. We brought our car in with two specific concerns. Instead of addressing the issues, the service department charged us nearly $500 just for diagnostics—not a single repair or solution was provided. To make matters worse, their only advice was that we should consider buying a new car. We tried to explore trade-in options but could never get a straight answer about what our vehicle was worth. It felt like we were being deliberately strung along. After days of frustration, I decided I no longer trusted them and asked to take my car back. They refused to return the keys because the "right person" wasn’t available—an unbelievable excuse for a basic request. When I returned the next day, I was presented with a bill for over $500, despite no actual work being done. We were treated dismissively, given no real answers, and left feeling scammed. I will never return to Galeana, and I strongly recommend you stay far away from this dealership. Their service is dishonest, disorganized, and disrespectful. Think twice before trusting them with your time, money, or vehicle. More
Lies by my salesman over a brake controller that I bought that was never installed correctly. Sales and service both have contributed to this issue. 4 trips to the dealership and a BBB review, and I have mer that was never installed correctly. Sales and service both have contributed to this issue. 4 trips to the dealership and a BBB review, and I have merely gotten a story about the lies that were told to me. Not an apology, or any attempts to make it right. More
I have been trying to get my gap insurance refund since January 2025 that was issued to the dealer by chase bank. I have talked to the finance manager several times, the sales manager and even the general January 2025 that was issued to the dealer by chase bank. I have talked to the finance manager several times, the sales manager and even the general manager. I have been calling weekly for over 3 months now. Each person I spoke with said they would get it resolved and get the refund check to me. They also say they will call back. No one ever calls back. Last week I spoke to the general manager and he got mad because I am frustrated with his dealership and asking for what is owed to me. He also assured me he would resolve the issue and overnight a refund check. Well I am still waiting on my check. The refund was sent to the dealer and instead of sending me the refund, it appears they are just keeping my money. Worst dealer experience in over 60 new car purchases. Will never buy here again and will never recommend this dealership. More
Needed to purchase a plastic window trim piece that had blown off my 2017 Caravan. I was quoted $230 for a piece of plastic worth a few dollars. I found the exact same new part on Ebay for $10.50. Buyer be blown off my 2017 Caravan. I was quoted $230 for a piece of plastic worth a few dollars. I found the exact same new part on Ebay for $10.50. Buyer beware when dealing with these people. More
James VanGordon salesman is the worst he is dishonest and the other salesman Tyler Bolden is not much better. Should fire both of them. the other salesman Tyler Bolden is not much better. Should fire both of them. More

