Galeana's Van Dyke Dodge
Warren, MI
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Dgkuplerski After having a bad sales experience and an even worse service experience at Parkway , I decided that I needed a new dealer. After talking to Ledell Gr After having a bad sales experience and an even worse service experience at Parkway , I decided that I needed a new dealer. After talking to Ledell Griffin the first time I new I was at the rite dealer. Ledell was very knowledgeable of the product and helped me get the truck I wanted with a payment I could afford. Also Van xxxx Dodge has a great selection of vehicles , I couldn't do a better job ordering the vehicle myself. After closing on my new Ram , Ledell introduced me to the friendly staff around the dealer and took the the time to show me all features of my new truck. I love my new Ram and I really feel like I got a good deal on a great product and I highly recommend buying your new vehicle from Van xxxx Dodge. More
New Dodge Grand Caravan Sale Rich (along with Mike from used car division) was very pleasant to work with and went out of his way to be helpful and available to us. I would recomm Rich (along with Mike from used car division) was very pleasant to work with and went out of his way to be helpful and available to us. I would recommend both Rich and Galeana for future new and used car sales. More
great service After a bad experience at sterling hts dealer, I went to Galeana"s and found a world of difference, more then friendly, had my car repaired 3 hours e After a bad experience at sterling hts dealer, I went to Galeana"s and found a world of difference, more then friendly, had my car repaired 3 hours earlier then they said it done. They called me and let me know when I could pick it up.and alternate days even Saturday.After dealing with Becky, I will never go to another dealer, what ever they pay her its not even close to what she is worth. Very easy to talk to, and goes way out of her way to make you as a customer happy and wanting to come back. GREAT PERSON More
great experience the best part of my experience is the fact the Mary delivered what she promised, this is our third lease with her and the dealership and thing could n the best part of my experience is the fact the Mary delivered what she promised, this is our third lease with her and the dealership and thing could not have gone better, from price to service i feal they are the best in town. More
Excellent customer service with the best price in town! As my current lease was nearing its end, my husband and I went to Galeana's Van xxxx Dodge to check out vehicles and to determine whether we would be As my current lease was nearing its end, my husband and I went to Galeana's Van xxxx Dodge to check out vehicles and to determine whether we would be interested in a Dodge. We were referred to Van xxxx Dodge by a friend. We called the dealership and scheduled an appointment with Nick. Nick was friendly, patient, and knowledgable. We arrived at the dealership not knowing which vehicle we were interested in. Nick took the time to go over the vehicles that would meet our needs and budget. Needless to say, a hundred questions and several test drives later, we left Van xxxx Dodge with TWO new vehicles. Thank you John, Nick and Mary! More
Great place to get a vehicle This is the second time I have leased a vehicle from Galeana's and both times, I have found the staff incredibly helpful and willing to go above and b This is the second time I have leased a vehicle from Galeana's and both times, I have found the staff incredibly helpful and willing to go above and beyond in customer service! Nick was very approachable and accomodating, and I really feel that I got a good deal. The selection of vehicles was great, everything was neat and clean and up-kept in the facililty. I have had cars serviced by them with no issue, and everyone there is polite and friendly! I would definately recommend them and will continue doing business with them in the future! More
This dealer and Jim were very helpful and friendly while I was looking into buying my first new car. I was nervous about buying my first new car but everyone her made it very easy and simple. Jim and everyo I was looking into buying my first new car. I was nervous about buying my first new car but everyone her made it very easy and simple. Jim and everyone there was very nice and cared about helping me. I love my new car and would definitely come back here for another one if needed. Great dealership! More
My wife and I were looking for a vehicle to replace our 15 year old conversion van. We spoke with Tom and Patrick and told them we need something that would allow us to pull our camper and seat our 3 child 15 year old conversion van. We spoke with Tom and Patrick and told them we need something that would allow us to pull our camper and seat our 3 children and possibly a friend or two. Patrick recommended we take a look at the Durango they had on the lot. We were impressed with the quality of the vehicle and pretty much fell in love with it when we test drove it. Once back at the dealer ship, we spoke with Patrick and told him the budget we were working with and how we wanted to pay for the vehicle. He worked with Tom and the other business manager to make sure we got the best deal, stayed within our budget and could pay for the vehicle like we preferred. Both Patrick and Tom have followed up with us prior to closing the deal and picking up the vehicle as well as making sure we were satisfied once we brought it home. Our daughter and also a friend of ours recommended Galeana's and now we'll be recommending them too! Fantastic customer service. Keep up the great work! More
Great Salesman This is my second purchase from this dealership and from Jeff Cardinali. First, I absolutely love the Charger R/T which is why I decided to lease a 20 This is my second purchase from this dealership and from Jeff Cardinali. First, I absolutely love the Charger R/T which is why I decided to lease a 2014 Charger R/T. Second, Jeff Cardinali is one heck of a car salesman. In fact, I'd say Jeff is the best car salesman I have ever had. Jeff is a true salesman and is always willing to go the extra mile to make his client happy. From the initial ordering process to the date of delivery, Jeff makes sure the process runs as smooth and painless as possible. I would highly recommend this dealership and Jeff Cardinali to all my friends and family for the purchase of their future Dodge vehicle. More
Outstanding Customer Service and No Pressure Sales Team. I began looking for a new vehicle after my car was unfortunately totaled out. I decided to check out Galeana's Van xxxx Dodge on the recommendation f I began looking for a new vehicle after my car was unfortunately totaled out. I decided to check out Galeana's Van xxxx Dodge on the recommendation from a family member. I am sure glad I did. I called and spoke to Bill Reed over the phone and he was great to deal with. No high pressure sales or pushing. After talking to Bill over a couple of calls we narrowed in on a vehicle he thought i might like and sent me the information on it. After reviewing all the info I decided to head down to the dealership and meet Bill in person. Bill is great guy with a great sense of humor and he knows how to take care of his customers. I looked at the vehicles and ended up selecting the one Bill picked out, a Nice Cherry Red Ram 1500 4x4!. After deciding on the vehicle, I sat down with Bill to discuss the lease terms and again I was surprised. Bill was honest and straight to the point with leasing options available, in terms anyone can understand with no hidden fees or extra costs. We quickly agreed on the terms I preferred and it was off to do the paper work. I was handed off to Bill assistant Ruth. Ruth was nice and we were able to get through the app pretty quickly. After everything was in order it was to the Financing office where I handed off to Mark Gibson. Again I was treated great. Mark did a great job explaining all the fine print and confirming all the details on the contract and making sure I understood everything I was signing. Again a completely laid back atmosphere and no pressure. I think I was in and out of Mark's office with all the papers signed in about 15 minutes or so. Lastly it was back to Bill's desk to arrange the time to get my vehicle. I was pleasantly surprised that it could be ready in as little as 45 minutes. I decided not to test Bill and gave him a couple of hours to get my vehicle ready for delivery. Delivery was smooth and a flawless vehicle was ready on time as promised by Bill. Bill and Ruth went over the vehicle with me to make sure I understood all the bells and whistles and even gave a tour of facility. I would recommend anyone looking for Vehicle to check out Galeana's Van xxxx Dodge. I know I'll be going back again for my next vehicle. More