Gallatin Chrysler Dodge Jeep Ram

Chris Clouse is the man I found a car online and thought it might be a little out of my price range. I asked about the car online and Terri got right back to me and answered I found a car online and thought it might be a little out of my price range. I asked about the car online and Terri got right back to me and answered all of my questions. When I arrived Chris Clouse was prepping the car I was interested in. He and the sales manager John gave me top dollar for my trade in and made the deal happen. It was an awesome experience. More

Not Bad, But Not Impressed Hi, I had an oil change and tire rotation done today (11/15/2014) at Miracle Chrysler in Gallatin. The staff there was very friendly, however for Hi, I had an oil change and tire rotation done today (11/15/2014) at Miracle Chrysler in Gallatin. The staff there was very friendly, however for routine service, the end experience left me unimpressed. My vehicle was returned to me with the tire (low) sensor on. I went back to the service representative, and he kindly indicated that it would just take time for the pressure to build back up and for the sensor to go off. While he is correct in some regard, that was not the issue. The tires were low to begin with and he kindly dismissed my concern. Well, by the end of the day, it was still on and I had to make an extra stop and fill the tires myself. The sensor is now off. It was very inconvenient. I also noticed the valve cap to two of my tires were missing. Again, nothing critical, it was just sloppy work and little irritating. Lastly, from a customer experience perspective, after spending $80 dollars and waiting 45 minutes, it would be nice if the dealership would run the vehicle through the wash quick once they are done with their work on it. Simple courtesy. Thank you, -Brian More

Awesome Experience Miracle Chrysler supersedes every car buying experience that I have experienced in my entire car purchasing career. Jasmine Norton has to be the harde Miracle Chrysler supersedes every car buying experience that I have experienced in my entire car purchasing career. Jasmine Norton has to be the hardest working Sales Person that I have ever met. She exemplifies integrity , honesty and truthfulness which are extremely rare qualities in the car buying industry today. She is always positive and upbeat which is contagious and it placed my husband and I at a level of confidence, relaxation and excitement immediately. We also especially enjoyed the personal attention of the Upper Management at Miracle Chrysler as well. We were overly impressed by the fact the General Manager, Mark Ledford, introduced himself to us, and also took a seat and made us feel like we were the most important and only customers in the dealership. Miracle Chrysler has an amazing management and Sales and Support team which is extremely rare in today's market. Miracle Chrysler had earned our business for life. We will also recommend this dealership to family, friends and acquaintances. It is truly a car buying experience like none other. Hats off to Andrew in Finance for being so amazing and thorough! Thank you guys for such EXCELLENT attention and service! Irma Jones Shattuck More

Buy a car from Kevin Lee While visiting family in Gallatin, my family and I stopped by Miracle Dodge Jeep to look at a black Wrangler Rubicon that had just been put out in the While visiting family in Gallatin, my family and I stopped by Miracle Dodge Jeep to look at a black Wrangler Rubicon that had just been put out in the lot. Not certain of which vehicle would be best for us, we spent several hours at the dealership test driving and making important decisions. We were there long enough to drive anyone crazy. Our salesman Kevin Lee never once acted like we were wasting his time and was happy and informative the entire time. We purchased the vehicle and drove it home (over an hour away). On the drive home we recognized some issues in control, due to the lift kit being installed earlier that afternoon. Kevin volunteered to drive to our location to pick up the Jeep and get it adjusted. He left us a loaner vehicle and promised that he would make sure that we were completely satisfied. He has been incredible. Go buy a vehicle from this friendly and knowledgeable salesman!! More

Best buying experience ever Jasmine Norton was a great sales woman and got me out of a bad situation on my trade in where I needed some help on financing. Jasmine and the finance Jasmine Norton was a great sales woman and got me out of a bad situation on my trade in where I needed some help on financing. Jasmine and the finance manager made it happen. I'm in a great 2014 Charger and couldn't be happier. Lifetime Warranty on the big stuff and free maintenance were the icing on the cake of a truly great experience and took a HUGE burden off of me. I don't worry about being stranded or repair bills I can't handle; 100% peace of mind is a power thing. I've stopped driving my wife nuts too :-). Chris More

looking for the zing! first let me say this is a first class place, its clean, neat, and it sparkles. The sales teams are quick and friendly. all is as it should be here. S first let me say this is a first class place, its clean, neat, and it sparkles. The sales teams are quick and friendly. all is as it should be here. Service..... these folks are very attentive especially Jimmy carter I do trust him as he has been there since they were across from the elementary school on north water. other than the sign which is standard (service)so are they. in other terms average. There is no zing the something special is not there that makes them outshine anyone else. you can go anywhere and get the same thing. It would be nice to have the front seat car mats cleaned out. or the windshield cleaned or a quick outside wash, something that will put them ahead of the line. EXAMP. I picked up my truck which they had parked in the back( not a problem) but while trying to get the truck up to the service exit they got mud on the truck., all on the rear of the truck. They could have just washed it off with the hose. what I received was " "I'm not use to the automatic on the column I was looking for the shifter on the floor.". No mention of the mud on the tires or the side of the truck. No zing not average. Price for repairs.... I can't see how retired folks can afford to fix their cars? Sorry here , competitive pricing? I can not see where the transmission would total ABOUT 5 K. Re-manufactured. Jasper or original. 3yrs. or 30,000 miles. I know they have to make money nothing wrong with that but warranty is exact as another service but at a less price. I have always recommended this dealership it has been very good, especially to me but if they want their customers to return over and over for service work they will need to compete to keep their customers and add some ZING. I was very disappointed. 12/10/14 just returned from picking up my truck. my second opinion saved me thousands. my problem was dirty cables and connections which make my transmission shift to get a higher rpm and charge the batteries. More

Super great all around Great crew to work with Terri, Mark, Brad, John, and Chris. 100% better then Miracle Ford, so if not happy there, go to Miracle Chrysler they offered Great crew to work with Terri, Mark, Brad, John, and Chris. 100% better then Miracle Ford, so if not happy there, go to Miracle Chrysler they offered twice the trade in value and put me in New car with lower interest plus a better finance company. My little girl got cookies, we got full tank of gas I could go on and on. Thank you so much!! JON, Christina, Destiny More

Sales/Service Experience of a Lifetime! When it came to me buying my brand new Jeep Wrangler at Miracle I was totally blown away with the royal treatment I was given. I felt like they did ev When it came to me buying my brand new Jeep Wrangler at Miracle I was totally blown away with the royal treatment I was given. I felt like they did everything they could to make it work, and give me exactly what I was looking for. I not only got a Jeep, but they got it lifted for me too. I have to say Brad my Salesman, Mark the Sales Manager, Chris the Finance Manger and Heather the Internet Manager did every thing possible to get me what I wanted and make my buying experience perfect. Steve Reynolds the service manager was just as good. During the process of getting my new Jeep lifted he was always sending me pictures and keeping in touch. I love driving my new Jeep and would recommend anybody needing excellent service or sales experiences to go to Miracle CDJR. Take it from me this experience couldnt have got any better. Ill always come there for my sales and service needs. More

Great Experience It was a great and smooth process for buying my new vehicle. Terrie, Robbie and Mark were great, they gave me options and other resources that could b It was a great and smooth process for buying my new vehicle. Terrie, Robbie and Mark were great, they gave me options and other resources that could benefit me in the long run. More

Dodgeram Service These guys ( and gals) at Miracle Dodge/Chrysler are the BEST,,,,I have only been to one other dealership with the service that I get here...The previ These guys ( and gals) at Miracle Dodge/Chrysler are the BEST,,,,I have only been to one other dealership with the service that I get here...The previous one was A dodge/chrysler dealership where I moved from...I was hoping I could find one as good as the previous one ad I did find one at Miracle Dodge,Chrysler,Jeep in Gallatin,Tn...Not only the service dept but also the sales dept..Both depts have been the best to deal with...I would recommend them to anyone.... More