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Gallatin Ford

Gallatin, TN

4.6
1,314 Reviews
Call Dealership (629) 228-9457
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1394 Nashville Pike

Gallatin, TN

37066

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1,314 Reviews of Gallatin Ford

August 16, 2018

Great Experience! Miracle Ford is a great dealership ! I found the vehicle on the internet and Chris Fitts replied and answered my questions almost immediately. He a More

by V and R Gossett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Morgan, Chris Fitts, Amy Bryant
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Aug 17, 2018 -

Gallatin Ford responded

V and R, Thank you for your nice review! Thank you also for selecting Miracle Ford to make your purchase. Our internet sales team, including Chris and Amy, work hard to make customers who prefer to start their purchase this way fully informed. Disclosure of all aspects of the sale and the selected vehicle are explained in the way the customer requests. It's nice to hear you thought so as well. Congratulations on your purchase! We look forward to seeing you for your regular maintenance.

August 12, 2018

My experience David was very pleasant to work with. It didn’t feel like we were being “pressured” to buy with him. He took time to learn about us and wanted to mak More

by Sunny
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy and Sandra were excellent to work with also. , Ken "KJ" Johnson, Sandra Jones, David Logsdon
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Aug 13, 2018 -

Gallatin Ford responded

Sunny, Thank you for the nice review and for your vehicle purchase. It's nice to see a first time good review for David Logsdon. David recently joined our sales team and brings years of experience with him. We're confident that he will be a strong asset to our business for many more years. We hope your new vehicle also gives you many years of good service and we look forward to seeing you back for your regular maintenance.

August 11, 2018

Great buying experience! I am a long-time Miracle Ford customer and I am always pleased!! They never fail to meet and exceed my expectations! Stop in and see Jimmy Galvin, J More

by gallatinnurse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Sandra Jones
Report | Print
Aug 14, 2018 -

Gallatin Ford responded

Gallatinnurse, Thank you very much for the nice review and for being a long time customer! We, like most businesses, greatly value our repeat customers. We recognize they are the backbone of a successful business. We will continue to work hard to maintain your business and to adapt our business to this rapidly changing environment. Thank you again!

August 10, 2018

Awesome Great experience and so easy Chris was personable and helpful and met all our expectations! Best experience buying a car probably ever! Sandra was in More

by Mustang 18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Chris Fitts
Report | Print
Aug 14, 2018 -

Gallatin Ford responded

Mustang18, Thank you for the nice review and congratulations on purchasing your new Mustang! It's very rewarding to hear you say this was your best buying experience ever. Dealership practices are in the middle of a number of changes due to customer demands and expectations on major purchases. We have made process changes to address these customer wants, so it's nice to get feedback on how we are doing. We truly appreciate your purchase and will continue to evolve as changes dictate. We look forward to seeing you soon for your Mustang's regular maintenance.

August 09, 2018

Feels like a ma and pa shop I first dealt with Miracle Ford service because of a coupon. Everyone I met was extraordinarily nice and the price was no more than, actually less tha More

by oldfatbaldingwhitehairedguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ,, Jim Odell, Dan Joiner, Tim Saunders
Report | Print
Aug 13, 2018 -

Gallatin Ford responded

oldfatbaldingwhitehairedguy, First of all LOL at your screen name!! Secondly, thank you for the nice review! We appreciate all of the tagged employees earning 5 stars. From sales to service to parts, your rating says that our message of taking care of the customer is being heard. We appreciate your business and will work hard to continue to exceed your expectations for many more years.

August 08, 2018

Friendly, helpful, great customer service & knowledgeable Friendly atmosphere. Excellent Customer Service. Very knowledgeable about cars, service and financing options. When we left we felt taken care of a More

by Kwbelltn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Aguilar
Report | Print
Aug 09, 2018 -

Gallatin Ford responded

Kwbelltn, Thank you for taking the time to post a review and thank you for your purchase. We're very pleased to have earned 5 stars in the way that you described--being friendly, professional and knowledgeable. It is these traits that we work hard to have at the top of our game to best serve our customers. We wish you many years of good service on your new vehicle.

August 06, 2018

Amazing People. Amazing Place. MIRACLE FORD. Miracle Ford of Gallatin TN is by far the best choice in dealships in the state. The service is fast friendly and profesional. When it comes to puttin More

by Peter Isaacs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Piper, Sandra Jones
Report | Print
Aug 07, 2018 -

Gallatin Ford responded

Peter, Thank you so much for the very nice review! All we can say is wow! It is humbling to read your remarks, however we are very pleased you feel this way. We work hard to achieve exactly the environment you say you experienced. We truly appreciate your purchase and will continue to work hard to maintain your level of satisfaction. Thank you!

July 31, 2018

Made everything right Bought a 2018 mustang...black ...it was a beautiful car but it had a paint problem they took car back and made us a better deal on another mustang a b More

by Kristyowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Jones, Chris Fitts
Report | Print
Jul 31, 2018 -

Gallatin Ford responded

Kristyowen, Thank you for the nice review and for your purchase. First of all, we're sorry the original car didn't work out, however we're happy that we were able to make things right. We're also pleased that others stepped in when needed to satisfy a concerned customer. We wish you many years of "smooth roads" with your new Mustang.

July 27, 2018

Great Sales Team Chris is awesome worked hard to get me what I wanted. I would recommend anyone wanting to buy a car go get it from Chris... More

by RBater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fitts
Report | Print
Jul 30, 2018 -

Gallatin Ford responded

RBater, Thanks for the review and for selecting Miracle Ford for this purchase. We're pleased Chris Fitts was able to make it work for you as well as the rest of our sales team. We are very fortunate to have a professional like Chris working for us. We expect you'll get many happy years of good service from your new Ford and we hope to see you back to keep it well maintained.

July 27, 2018

Chris is awesome!! Went in on Tuesday to get some work done on current car and left with a new one. Was not expecting to buy a new car but they made it so easy and I am More

by Brycebyrd99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fitts
Report | Print
Jul 30, 2018 -

Gallatin Ford responded

Brycebyrd99, Thanks for the 5 star review. We have to laugh when we see these types of sales. "I went in for an oil change and came out with a new car!" Sometimes it's just the right thing to do (if your car is REALLY old). Sometimes it's just an emotional push (like when you see that car you just have to have.) Whatever the reason, it's always fun to do the unexpected. We're glad to have made your day! We look forward to seeing you back for your regular maintenance. No, we REALLY look forward to seeing you back for your regular maintenance! Ha, Ha!

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