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Gallatin Ford

Gallatin, TN

4.6
1,314 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,314 Reviews of Gallatin Ford

May 26, 2025

Came in for an oil change and they tried to sell me on $500 worth of other services, but my checklist came back all green. The staff is friendly, but I don’t appreciate leaving feeling like I’ve been scam More

by paynekelsie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jessica Cobble
Jun 02, 2025 -

Gallatin Ford responded

Thank you for sharing your experience. It's great to hear that our staff was friendly, but I apologize if the additional service recommendations left you feeling uneasy. We aim to provide transparent and trustworthy advice—please feel free to reach out if you'd like further clarification on any of the services suggested. Best, Tj Pardue - Service Manager - 615-452-2792 ext 2233

May 24, 2025

Justin Roller was a great guy and very knowledgeable. Best in his craft. Without Justin I would have been bamboozle by another used car sales man. More

by Jaredhill8
Recommend Dealer
Yes
Employees Worked With
Justin Roller
May 27, 2025 -

Gallatin Ford responded

Jared, we're delighted to hear that Justin provided such knowledgeable and trustworthy service at Gallatin Ford. Thanks for sharing your experience with us!

May 22, 2025

Overall experience was good! Everyone was very nice and helpful. Would come back in the future and/or recommend to others. More

by mel.mil.879
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Capenter, Troy Hedgecoth, Jacob Maged
May 22, 2025 -

Gallatin Ford responded

Thank you for sharing your positive experience with us at Gallatin Ford! We're delighted to hear that our team was helpful and welcoming. We look forward to seeing you again in the future!

May 21, 2025

I had Jessica at your service department and was wondering assisting me with getting my oil change , she was very helpful! Thank you More

by Ford F150 service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
May 21, 2025 -

Gallatin Ford responded

Thank you for you review! We are very thankful for having Jessica on the team. The Gallatin Ford Team appreciates your business.

May 21, 2025

Special. What is the definition of special? Exceptional, better, greater or otherwise different from what is usual. Designed or organized for a particular spe More

by OjsAlibiDriver
Recommend Dealer
Yes
Employees Worked With
Justin Roller
May 21, 2025 -

Gallatin Ford responded

Thank you for your kind words for Justin. The Gallatin Ford Team appreciates your business.

May 20, 2025

Outstanding team to work with. I'll definitely be back for my next car! Thank you all! More

by tonyafmiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Andrade, Jenna McLaughlin, Justin Roller, Troy Hedgecoth
May 20, 2025 -

Gallatin Ford responded

Tony, your kind review warms our hearts! Thank you from the Gallatin Ford Team.

May 20, 2025

Excellent customer service and effective communication and who wouldn’t want to buy a car from Ford and at this wonderful dealership from Justin Roller More

by fjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller
May 20, 2025 -

Gallatin Ford responded

We're delighted to hear that Justin provided excellent customer service and effective communication at Gallatin Ford. Thank you for choosing us, and we hope you're enjoying your new vehicle!

May 20, 2025

Very helpful staff. Justin was very knowledgeable and I would highly recommend this dealer ship More

by Sturgeonec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller
May 21, 2025 -

Gallatin Ford responded

Thank you for recommending Justin and the Gallatin Ford team. We appreciate your support.

May 20, 2025

Amazing service. My dealer Justin roller was amazing and had all the information I needed. I would recommend him any day. More

by patrick92a
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller
May 20, 2025 -

Gallatin Ford responded

Patrick, we're delighted to hear that Justin provided you with such amazing service at Gallatin Ford. Thank you for recommending him and sharing your experience!

May 19, 2025

Very fair, very thorough with explanations, and very thorough with vehicle presentation, knows Fords very well! Great Customer Service!! More

by rrroller3
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin Roller
May 19, 2025 -

Gallatin Ford responded

We're delighted to hear that you had a great experience with our team at Gallatin Ford! It's wonderful to know that the service and vehicle presentation met your expectations. Thank you for choosing us!

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