Gallatin Ford

Jessica was very polite and pleasant. I had an appointment for 9:15 a.m. for my oil change, and she greeted me promptly. She recommended a tire rotation as well, which I agreed. She wa I had an appointment for 9:15 a.m. for my oil change, and she greeted me promptly. She recommended a tire rotation as well, which I agreed. She was very nice. Not her fault, but the oil change took 1 hr. 45 minutes. I thought that was a quite long considering I had an appointment. It made my morning a bit more complicated with my job. More

Very responsive and good communication. Stephanie kept us apprised of our progress toward resolution. Our problems were completely resolved. Stephanie kept us apprised of our progress toward resolution. Our problems were completely resolved. More

I got a recall notice on my Explorer. Left the vehicle at the dealership, A nice gentleman plus another rider shuttled me home. When the repair was done, my car was returned to my home. Left the vehicle at the dealership, A nice gentleman plus another rider shuttled me home. When the repair was done, my car was returned to my home. Very nice, courteous folks. More

Miracle Ford was just awesome. My day started out with my car not starting. Had to jump start it, then went to run some errands and had to jump start it again. I called Miracle and My day started out with my car not starting. Had to jump start it, then went to run some errands and had to jump start it again. I called Miracle and they asked me to come as soon as I could get there and they would check it out. It ended up being the battery which was still under warranty. They got me taken care of and saved my day as I had grandkids that I needed to pick up at school. Could not have asked for better service! More

Great customer service and knowledgeable. Staff are very friendly. I would highly recommend them! Great price also. Staff are very friendly. I would highly recommend them! Great price also. More

The, picked up my car brough it back every one and every thing was great. thing was great. More

knowledgeable, informed, not pushy, pleasant, helpful, listened, walked me to my car, I will come back listened, walked me to my car, I will come back More

My first time there. I was very impressed with the drop-off and pickup procedure. They did a recall on my truck and it was done in a very short time even though I dropped I was very impressed with the drop-off and pickup procedure. They did a recall on my truck and it was done in a very short time even though I dropped it off. Jerquel was very friendly and thorough. I am a retired Ford tech and it’s awesome to see a dealership service dept run so professionally. Great job. More

Service clerk was friendly and welcoming. She clearly explained work needed and demonstrated with dirty filters why new ones were necessary. She clearly explained work needed and demonstrated with dirty filters why new ones were necessary. More

This dealership is always friendly and I appreciate Noah going over my check list with me. He is the first person to go over my check list which was helpful. going over my check list with me. He is the first person to go over my check list which was helpful. More