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Gallatin Ford

Gallatin, TN

4.7
1,501 Reviews

1394 Nashville Pike

Gallatin, TN

37066

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1,501 Reviews of Gallatin Ford

May 19, 2025

Had a great person help she is a angel will send people to her she was such a great help More

by sonyawoods623
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenna McLaughlin, Troy Heilman
May 20, 2025 -

Gallatin Ford responded

Thanks so much for choosing Gallatin Ford, Sonya! We're glad you received top-notch customer care and support from our team.

May 19, 2025

I had amazing buying experience and they took care of every need i had and more. Very professional and great coffee and service. Please visit them and they will help you out to there fullest ability. More

by justinrllr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller, Jacob Maged
May 19, 2025 -

Gallatin Ford responded

We're delighted to hear you had an amazing buying experience with us at Gallatin Ford! Our team is committed to taking care of every need, and we're glad the coffee hit the spot too. Thanks for recommending us!

May 18, 2025

We received outstanding service from the point we entered the premises. Our salesperson, Justin Roller, was amiable, courteous, and knowledgeable. His approach was very helpful, non-aggressive, an More

by davidblackburn20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Roller
May 19, 2025 -

Gallatin Ford responded

Thank you for sharing your positive experience at Gallatin Ford, David! We're delighted to hear that Justin, Troy, and Tyler provided outstanding service throughout your visit. We appreciate the kind words and look forward to assisting you in the future!

May 18, 2025

If u want to be scammed and lied to then gallatin ford is the dealer for u....but if u decied to buy from there don't say u weren't warned...t More

by Eamequip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gunner Findley
May 19, 2025 -

Gallatin Ford responded

It's concerning to hear about your experience, and we certainly don't want anyone feeling misled. We take feedback like this seriously and would appreciate the opportunity to address any issues you encountered. Please feel free to reach out so we can discuss further. Thank you, Kendall Queen - Sales Manager - 615-452-5267 Ext 2177

May 19, 2025 -

Eamequip responded

i have reached out several times, including to you, i yet to recieve a call back. i've called, emailed, text. so don't feed me chicken sh.t and call it chicken soup. i stand by what i said. you people are scam artist. and liars. larry 615 516 2119

May 16, 2025

The only downside was the amount of time it took for a simple oil change Tuesday More

by val571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
May 22, 2025 -

Gallatin Ford responded

Thank you for reviewing Gallatin Ford! We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback, and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Safe travels!

May 15, 2025

Employees were good. Took awhile to make deal but good deal and we like our truck. Had truck bed topper put on today it looks great More

by DeeDee
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Hunter of Parts Dept, Charlie Piper
May 16, 2025 -

Gallatin Ford responded

DeeDee, we're glad to hear you're enjoying your truck and that the topper looks great! Thank you for choosing Gallatin Ford; we appreciate your patience during the deal-making process. Safe travels in your new ride!

May 14, 2025

Zach was really professional, helpful, and very honest! I could never thank him enough! Would recommend EVERYONE to go to Zach! More

by nakiyahbird
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Howell, and Jacob (Jake), Javier Andrade
May 14, 2025 -

Gallatin Ford responded

We're delighted to hear that Zach provided such professional and honest service at Gallatin Ford! Thank you for recommending him, and we're here if you need anything else.

May 13, 2025

The dealership was very clean very organized. Everyone was very very nice. My overall experience was great. I would recommend them to all my friends. More

by williebill74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin, Brian Sherwood, Ryan Skirvin, Javier Andrade
May 13, 2025 -

Gallatin Ford responded

Thank you for sharing your positive experience with Gallatin Ford! We're delighted to hear that our clean and organized dealership, along with our friendly team, made a great impression. We appreciate the recommendation and look forward to serving you again in the future!

May 12, 2025

Such amazing service from Gallatin Ford! They came to my house and were able to complete my recall work, oil change and changed my filters all in ky driveway while so was able to keep worki More

by hilary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Raymond, TJ Pardue
May 12, 2025 -

Gallatin Ford responded

Hilary, we're delighted to hear that our team at Gallatin Ford made your car maintenance convenient and stress-free. Thank you for sharing your experience with us!

May 11, 2025

Service was great! Explained everything I asked about and was very informant. Thank you very much More

by Chantzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica cobble
May 12, 2025 -

Gallatin Ford responded

We are so happy that our Gallatin Ford team earned your 5 stars. Thanks, Chantzie!

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